Hi all,
I am running Outlook for Mac 2011 on my late 2012 iMac.
I configured Outlook to manage my work e-mail.
Newer e-mail messages and attachments work fine, no problems. However, I am having trouble with older, archived e-mails that are in folders in my Inbox (let's say, messages from 2011). While I can open and read these e-mail messages, if an attachment is included in an archived e-mail, the attachment will just say "EAS" and be empty; I can't open the attachment. I tried forwarding these archived e-mails to see if this would resolve the problem, but no luck, attachments are still missing.
I tried Outlook Web Access, and I have better luck with archived e-mail in that I can manage to open attachments with some fiddling. But it's still problematic and sometimes fails; also, it's a hassle to deal with OWA.
Is there anyway to resolve this issue in Outlook for Mac? I've research the issue a bit and it seems that Outlook for Mac may have some limitations with respect to archived mail.
Any suggestions would be much appreciated. If all fails, I suppose I may have to look at installing Parallels 8 and Windows, but I wonder if this is overkill if all I want to do is retrieve archived mail and attachments from a mail server, but I'm willing to do it if it's my only option.
Thanks!
I am running Outlook for Mac 2011 on my late 2012 iMac.
I configured Outlook to manage my work e-mail.
Newer e-mail messages and attachments work fine, no problems. However, I am having trouble with older, archived e-mails that are in folders in my Inbox (let's say, messages from 2011). While I can open and read these e-mail messages, if an attachment is included in an archived e-mail, the attachment will just say "EAS" and be empty; I can't open the attachment. I tried forwarding these archived e-mails to see if this would resolve the problem, but no luck, attachments are still missing.
I tried Outlook Web Access, and I have better luck with archived e-mail in that I can manage to open attachments with some fiddling. But it's still problematic and sometimes fails; also, it's a hassle to deal with OWA.
Is there anyway to resolve this issue in Outlook for Mac? I've research the issue a bit and it seems that Outlook for Mac may have some limitations with respect to archived mail.
Any suggestions would be much appreciated. If all fails, I suppose I may have to look at installing Parallels 8 and Windows, but I wonder if this is overkill if all I want to do is retrieve archived mail and attachments from a mail server, but I'm willing to do it if it's my only option.
Thanks!