Hello,
I am experiencing problems installing Mojave on a new (2018) MBP. Already tried everything (repairing rights, first aid in disk utility, starting up in safe mode, installing from a different user account, NVRAM/PRAM, SMC). No idea how to proceed. Can anyone help?
The console is showing the following when the setup crashes:
osinstallersetupd[859]: OSISDownloadOperation: bridgeOS update is required (minimum bridge version: 16.16.375.0.0,0)
osinstallersetupd[859]: Unable to get fs for /macOS Install Data
osinstallersetupd[859]: PackageKit: No native mechanism to verify AppleDiagnostics.chunklist
osinstallersetupd[859]: PackageKit: No native mechanism to verify InstallESD.dmg PackageKit: No native mechanism to verify InstallInfo.plist PackageKit: No native mechanism to verify AppleDiagnostics.dmg PackageKit: No native mechanism to verify BaseSystem.dmg PackageKit: No native mechanism to verify BaseSystem.chunklist
osinstallersetupd[859]: Personalization summary: 17.. -> 18... (Customer), global = 0, variant = multiple, client = osinstallersetupd, user auth = 0, tdm = 0, prod fused = 1, model = ..., session = ..: success
bridgeOS prepare summary: 15... -> 16..., update = 16.16.375.0.0, brain = 16.16.375.0.0, variant = com.apple.bridgeOSCustomer, macOS = 17... (customer), project = BridgeOSInstall-56, userAuth = 0, prod fused = 1, model = ..., client = InstallAssistant, retries = 0, session =...: Error Domain=BOSErrorDomain Code=204 "An error occurred during preflight." UserInfo={NSLocalizedDescription=An error occurred during preflight., NSUnderlyingError=0x7fb78b516bb0 {Error Domain=BridgeOSSoftwareUpdateError Code=19 "MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );" UserInfo={NSLocalizedDescription=MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );, MSUErrorCode=2, AMAuthInstallErrorCode=3099, MSUErrorDescription=Failed to personalize with options., NetworkRequired=true}}}
osinstallersetupd[859]: bridgeOS update prepare failed: Error Domain=BOSErrorDomain Code=204 "An error occurred during preflight." UserInfo={NSLocalizedDescription=An error occurred during preflight., NSUnderlyingError=0x7fb78b516bb0 {Error Domain=BridgeOSSoftwareUpdateError Code=19 "MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );" UserInfo={NSLocalizedDescription=MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );, MSUErrorCode=2, AMAuthInstallErrorCode=3099, MSUErrorDescription=Failed to personalize with options., NetworkRequired=true}}}
osinstallersetupd[859]: Operation queue failed with error: Error Domain=com.apple.OSInstallerSetup.error Code=602 "An error occurred installing macOS." UserInfo={NSLocalizedRecoverySuggestion=, NSLocalizedDescription=An error occurred installing macOS., NSUnderlyingError=0x7fb78962d0d0 {Error Domain=BOSErrorDomain Code=204 "An error occurred during preflight." UserInfo={NSLocalizedDescription=An error occurred during preflight., NSUnderlyingError=0x7fb78b516bb0 {Error Domain=BridgeOSSoftwareUpdateError Code=19 "MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );" UserInfo={NSLocalizedDescription=MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );, MSUErrorCode=2, AMAuthInstallErrorCode=3099, MSUErrorDescription=Failed to personalize with options., NetworkRequired=true}}}}}
InstallAssistant[858]: Stopped operation queue with Error Domain=com.apple.OSInstallerSetup.error Code=602 "An error occurred installing macOS." UserInfo={NSUnderlyingError=0x7fdab2200a80 {Error Domain=BOSErrorDomain Code=204 "An error occurred during preflight." UserInfo={NSLocalizedDescription=An error occurred during preflight., NSUnderlyingError=0x7fdab2200c10 {Error Domain=BridgeOSSoftwareUpdateError Code=19 "MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );" UserInfo={NetworkRequired=true, MSUErrorCode=2, AMAuthInstallErrorCode=3099, MSUErrorDescription=Failed to personalize with options., NSLocalizedDescription=MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );}}}}, NSLocalizedRecoverySuggestion=, NSLocalizedDescription=An error occurred installing macOS.}
I've no idea what this means and googling also didn't help.
Thanks guys!
I am experiencing problems installing Mojave on a new (2018) MBP. Already tried everything (repairing rights, first aid in disk utility, starting up in safe mode, installing from a different user account, NVRAM/PRAM, SMC). No idea how to proceed. Can anyone help?
The console is showing the following when the setup crashes:
osinstallersetupd[859]: OSISDownloadOperation: bridgeOS update is required (minimum bridge version: 16.16.375.0.0,0)
osinstallersetupd[859]: Unable to get fs for /macOS Install Data
osinstallersetupd[859]: PackageKit: No native mechanism to verify AppleDiagnostics.chunklist
osinstallersetupd[859]: PackageKit: No native mechanism to verify InstallESD.dmg PackageKit: No native mechanism to verify InstallInfo.plist PackageKit: No native mechanism to verify AppleDiagnostics.dmg PackageKit: No native mechanism to verify BaseSystem.dmg PackageKit: No native mechanism to verify BaseSystem.chunklist
osinstallersetupd[859]: Personalization summary: 17.. -> 18... (Customer), global = 0, variant = multiple, client = osinstallersetupd, user auth = 0, tdm = 0, prod fused = 1, model = ..., session = ..: success
bridgeOS prepare summary: 15... -> 16..., update = 16.16.375.0.0, brain = 16.16.375.0.0, variant = com.apple.bridgeOSCustomer, macOS = 17... (customer), project = BridgeOSInstall-56, userAuth = 0, prod fused = 1, model = ..., client = InstallAssistant, retries = 0, session =...: Error Domain=BOSErrorDomain Code=204 "An error occurred during preflight." UserInfo={NSLocalizedDescription=An error occurred during preflight., NSUnderlyingError=0x7fb78b516bb0 {Error Domain=BridgeOSSoftwareUpdateError Code=19 "MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );" UserInfo={NSLocalizedDescription=MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );, MSUErrorCode=2, AMAuthInstallErrorCode=3099, MSUErrorDescription=Failed to personalize with options., NetworkRequired=true}}}
osinstallersetupd[859]: bridgeOS update prepare failed: Error Domain=BOSErrorDomain Code=204 "An error occurred during preflight." UserInfo={NSLocalizedDescription=An error occurred during preflight., NSUnderlyingError=0x7fb78b516bb0 {Error Domain=BridgeOSSoftwareUpdateError Code=19 "MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );" UserInfo={NSLocalizedDescription=MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );, MSUErrorCode=2, AMAuthInstallErrorCode=3099, MSUErrorDescription=Failed to personalize with options., NetworkRequired=true}}}
osinstallersetupd[859]: Operation queue failed with error: Error Domain=com.apple.OSInstallerSetup.error Code=602 "An error occurred installing macOS." UserInfo={NSLocalizedRecoverySuggestion=, NSLocalizedDescription=An error occurred installing macOS., NSUnderlyingError=0x7fb78962d0d0 {Error Domain=BOSErrorDomain Code=204 "An error occurred during preflight." UserInfo={NSLocalizedDescription=An error occurred during preflight., NSUnderlyingError=0x7fb78b516bb0 {Error Domain=BridgeOSSoftwareUpdateError Code=19 "MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );" UserInfo={NSLocalizedDescription=MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );, MSUErrorCode=2, AMAuthInstallErrorCode=3099, MSUErrorDescription=Failed to personalize with options., NetworkRequired=true}}}}}
InstallAssistant[858]: Stopped operation queue with Error Domain=com.apple.OSInstallerSetup.error Code=602 "An error occurred installing macOS." UserInfo={NSUnderlyingError=0x7fdab2200a80 {Error Domain=BOSErrorDomain Code=204 "An error occurred during preflight." UserInfo={NSLocalizedDescription=An error occurred during preflight., NSUnderlyingError=0x7fdab2200c10 {Error Domain=BridgeOSSoftwareUpdateError Code=19 "MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );" UserInfo={NetworkRequired=true, MSUErrorCode=2, AMAuthInstallErrorCode=3099, MSUErrorDescription=Failed to personalize with options., NSLocalizedDescription=MSU - 2 (Failed to personalize with options.);MSU - 2 (Could not personalize boot/firmware bundle.);AMAI - 3099 (AMAuthInstallBundlePersonalize() failed: );}}}}, NSLocalizedRecoverySuggestion=, NSLocalizedDescription=An error occurred installing macOS.}
I've no idea what this means and googling also didn't help.
Thanks guys!
Last edited: