I’ve done a clean install of Mojave 10.14 on an iMac mid 2012 with the following specs
1TB 5400 rpm hd with approx 75% used by data storage
8GB 1600mhz RAM
The end user has only seen a minor improvement in performance since doing so
They also previously created a new user account with full RW permissions to the old user account, I suggested they create a new user account but they said they had already done the above although that’s not what I asked them to do as my intention was to move the data afterwards
The hard disk had no faults detected by Disk Utility or Onyx
The end user although more experienced than the end user is proving difficult to deal with as they have a little knowledge and are not open to my suggestions to take this further over email to assist without absolute guarantee it will resolve the situation
But awkward and maybe I should cut my losses what do you think? I don’t like to give up on any job I do but I also don’t want to give the end user the impression I’m clutching at straws but in my defence I’m just trying process of elimination and surely that’s worth pursuing?
1TB 5400 rpm hd with approx 75% used by data storage
8GB 1600mhz RAM
The end user has only seen a minor improvement in performance since doing so
They also previously created a new user account with full RW permissions to the old user account, I suggested they create a new user account but they said they had already done the above although that’s not what I asked them to do as my intention was to move the data afterwards
The hard disk had no faults detected by Disk Utility or Onyx
The end user although more experienced than the end user is proving difficult to deal with as they have a little knowledge and are not open to my suggestions to take this further over email to assist without absolute guarantee it will resolve the situation
But awkward and maybe I should cut my losses what do you think? I don’t like to give up on any job I do but I also don’t want to give the end user the impression I’m clutching at straws but in my defence I’m just trying process of elimination and surely that’s worth pursuing?
