Now it's on me to fix it for her. 
She doesn't have a computer so she can't do anything in iTunes. I told her to try resetting the phone (holding both buttons in) but if that doesn't work... will she just have to take the pad to the Apple store or does anyone have any ideas?
She doesn't have a computer so she can't do anything in iTunes. I told her to try resetting the phone (holding both buttons in) but if that doesn't work... will she just have to take the pad to the Apple store or does anyone have any ideas?