Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Monterey semi-crashes every few hours

A

Amigalander

macrumors regular
Original poster
Jan 13, 2008
175
21
My M1 MacMini semi-crashes every couple hours on Monterey 12.3.1. It's strange, some things work, some don't.
Finder seems to work, but I can't copy / paste or drag. Mounting of DMGs works normally (but can't drag apps).
Quicklook won't show anything -- infinite loading for any file type (jpg, pdf, etc).
The App Store app opens a completely blank window.
Messages will endless beachball, and won't even force quit properly.

When this happens, ram usage seems normal. No crazy memory guzzling. Activity Monitor seems to work normally.
I try relaunching Finder, but that doesn't fix anything. Only a reboot works.

Any ideas?
 
  • Like
Reactions: polee
That's not normal, of course. I'm not a tech-savvy, so my first procedure would be to reinstall OS from "recovery"; it's not traumatic at all, as all your "data" volume is preserved. This would fix a possible (?) corrupt OS install.
...Well, and all the typical operations (reset SMC... etc) that Apple tech support would ask you to do before considering it a bug or a physical failure.
To make a complete report with "EtreCheck" would be useful too.

(Just my suggestion... I never have experienced a problem like yours).
 
Create a new user and restart your machine, logging in only as the new user as an easy troubleshooting step.
 
I chose to format and reinstall. This seems to have solved the problem. I've not seen a MacOS install go corrupt ever before.
 
Now on 12.4 it's happening again. It seems to be a quicklook / finder crash which then spreads to other apps and makes them misbehave, not quit, not load.

Nobody else has experienced this?
 
Amigalander said:
Now on 12.4 it's happening again. It seems to be a quicklook / finder crash which then spreads to other apps and makes them misbehave, not quit, not load.

Nobody else has experienced this?
Click to expand...
No. But I would now take up StudioMac’s suggestion and create a new user account and check if it starts happening again. Try running Etrecheck before you do that.
 
Amigalander said:
Now on 12.4 it's happening again. It seems to be a quicklook / finder crash which then spreads to other apps and makes them misbehave, not quit, not load.

Nobody else has experienced this?
Click to expand...
I'm having similar issues on my 16" M1 Pro but not on my 14" M1 Pro for some reason. The 16" is my company machine, so I don't have any control over how it was imaged/formatted, but it seems like Spaces crashes every couple of hours and I either have to give it a few minutes to sort itself out or reboot. I'm a heavy user of Spaces so this is annoying when it happens.

Oddly enough, my 14" MBP, which I migrated over from my M1 MBA with Time Machine, hasn't had one single hiccup. No crashes, no freezes, no compatibility problems, nothing. And I usually never even shut it fully down. I guess it's good that it's not my personal Mac that's doing it, but it's super annoying during the work day when I'm trying to get things done. Reboot only seems to fix it temporarily, and it only seems to happen after a wake from sleep.
 
Amigalander said:
Now on 12.4 it's happening again. It seems to be a quicklook / finder crash which then spreads to other apps and makes them misbehave, not quit, not load.

Nobody else has experienced this?
Click to expand...
It sounds like you added software or hardware between May 9th and today that is causing the problem.
 
Originally my 12.3.1 was a "dirty" install, having upgraded from OS 11 and thru each release of 12. But then on May 8, I formatted and installed a clean 12.3.1 which stopped the problem. The only thing that's changed now is that I upgraded to 12.4 which restarted the problem.
 
This "disease" is back, so I ran an Etrecheck report. Could this report pinpoint the culprit?

EtreCheckPro version: 6.6 (66014)

Report generated: 2022-05-29 21:12:12

Download EtreCheckPro from https://etrecheck.com

Runtime: 1:25


Performance: Excellent

Problem: Apps are crashing

Description:

After routine use for an hour or two, Finder (including QuickLook) and Mes

sages cause endless beachballs. The App Store results in a blank window.

Stocks won’t display stocks. Memory usage and CPU usage during this

semi-crash time appear within normal range. Only a reboot fixes it,

until it happens again.


Major Issues:
Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection.

Security updates disabled - Security updates are disabled. This computer is at risk of malware infection.

Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection.


Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


Apps crashing - There have been numerous app crashes.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.

Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.

x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.

Kernel extensions present - This computer has kernel extensions that may not work in the future.

Sharing enabled - This computer has sharing services enabled that could be a security risk.


Hardware Information:
Mac mini (M1, 2020)
Mac mini Model: Macmini9,1
2.40 GHz Apple M1 (m1) CPU: 8-core
8 GB RAM - Not upgradeable

Video Information:
Apple M1
DELL P2715Q 3840 x 2160

Drives:
disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes)
Internal Apple Fabric NVM Express
disk0s1 [APFS Container] 524 MB
disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used)
disk1s2 - xART (APFS) (Shared - 6 MB used)
disk1s3 - Hardware (APFS) (Shared - 238 KB used)
disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used)
disk0s2 [APFS Container] 245.11 GB
disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes)
disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 66.84 GB used)
disk3s2 - Update (APFS) (Shared - 62 MB used)
disk3s3 (APFS) [APFS Container] (Shared - 15.24 GB used)
disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used)
disk3s4 - Preboot (APFS) [APFS Preboot] (Shared - 353 MB used)
disk3s5 - Recovery (APFS) [Recovery] (Shared - 790 MB used)
disk3s6 - VM (APFS) [APFS VM] (Shared - 20 KB used)
disk0s3 [APFS Container] 5.37 GB
disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
disk2s1 - Recovery (APFS) [Recovery] (Shared - 1.68 GB used)
disk2s2 - Update (APFS) (Shared - 487 KB used)
disk4 - INTEL SSDPEKNW020T8 2.05 TB (Solid State - TRIM: Yes)
External 8.0 GT/s x2 NVM Express
disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk4s2 [APFS Container] 2.05 TB
disk5 [APFS Virtual drive] 2.05 TB (Shared by 1 volumes)
disk5s2 - B***k (APFS) (Shared - 2.00 TB used)
disk6 - Areca ARC-8050-VOL#000 12.00 TB (Mechanical)
External SAS
disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk6s2 [APFS Container] 12.00 TB
disk7 [APFS Virtual drive] 12.00 TB (Shared by 1 volumes)
disk7s1 - B**x (APFS) (Shared - 3.08 TB used)

Mounted Volumes:
disk1s1 - iSCPreboot [APFS Preboot]
524 MB (Shared - 8 MB used, 505 MB free)
APFS
Mount point: /System/Volumes/iSCPreboot
disk1s2 - xART
524 MB (Shared - 6 MB used, 505 MB free)
APFS
Mount point: /System/Volumes/xarts
disk1s3 - Hardware
524 MB (Shared - 238 KB used, 505 MB free)
APFS
Mount point: /System/Volumes/Hardware
disk3s1 - Macintosh HD - Data [APFS Virtual drive]
245.11 GB (Shared - 66.84 GB used, 163.75 GB available, 161.69 GB free)
APFS
Mount point: /System/Volumes/Data
Encrypted
disk3s2 - Update
245.11 GB (Shared - 62 MB used, 161.69 GB free)
APFS
Mount point: /System/Volumes/Update
disk3s3s1 - Macintosh HD [APFS Snapshot]
245.11 GB (Shared - 15.24 GB used, 163.75 GB available, 161.69 GB free)
APFS
Mount point: /
Read-only: Yes
disk3s4 - Preboot [APFS Preboot]
245.11 GB (Shared - 353 MB used, 161.69 GB free)
APFS
Mount point: /System/Volumes/Preboot
disk3s6 - VM [APFS VM]
245.11 GB (Shared - 20 KB used, 161.69 GB free)
APFS
Mount point: /System/Volumes/VM
disk5s2 - B***k
2.05 TB (Shared - 2.00 TB used, 50.09 GB free)
APFS
Mount point: /Volumes/B***k
Owners enabled: No
disk7s1 - B**x
12.00 TB (Shared - 3.08 TB used, 8.91 TB free)
APFS
Mount point: /Volumes/B**x
Owners enabled: No

Network:
Interface en0: Ethernet
Interface en4: Ethernet Adapter (en4)
Interface en5: Ethernet Adapter (en5)
Interface en1: Wi-Fi

Interface bridge0: Thunderbolt Bridge
iCloud Status: one pending file

Screen sharing: Enabled


System Software:
macOS Monterey 12.4 (21F79)
Time since boot: Less than an hour

Notifications:

EtreCheckPro.app

one notification

MailMate.app

100 notifications

Screens 4.app

one notification


Security:
Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled

Automatic Updates: Disabled

Security Updates: Disabled


Antivirus software: None!


Screen sharing: Enabled


Unsigned Files:
Apps: 5

Old Applications:
11 x86-only apps

Kernel Extensions:
/Library/Extensions
[Not Loaded] ArcQFC.kext - com.Areca.ArcQFC (Areca Technology Corporation, 1.0.4 - SDK 10.16)
/System/Library/Extensions
[Loaded] ArcMSR.kext - com.Areca.ArcMSR (Areca Technology Corporation, 1.4.2 - SDK 10.9)

System Launch Daemons:
[Not Loaded] 38 Apple tasks

[Loaded] 199 Apple tasks

[Running] 141 Apple tasks

[Other] 2 Apple tasks


System Launch Agents:
[Not Loaded] 17 Apple tasks

[Loaded] 198 Apple tasks

[Running] 141 Apple tasks


Launch Daemons:
[Other] archttp64.plist (Not signed - installed )


User Launch Agents:
[Running] ProtonMail Bridge.plist (Proton Technologies AG - installed 2022-05-08)


User Login Items:
[Running] 1Password Extension Helper (App Store - installed 2022-05-25)
Modern Login Item
/Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app
[Loaded] 1Password Launcher (App Store - installed 2022-05-25)
Modern Login Item
/Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app
[Running] Boom Helper (Global Delight Technologies Pvt. Ltd - installed 2022-05-26)
Modern Login Item
/Applications/Boom 3D.app/Contents/Library/LoginItems/BoomHelper.app
[Not Loaded] ScreensLauncher (App Store - installed 2022-05-08)
Modern Login Item
/Applications/Screens 4.app/Contents/Library/LoginItems/ScreensLauncher.app

Audio Plug-ins:
BoomAudio: 1.0.5 (Global Delight Technologies Pvt. Ltd - installed 2022-05-08)

Backup:
Time Machine Not Configured!

Performance:
System Load: 2.26 (1 min ago) 2.19 (5 min ago) 2.35 (15 min ago)
Nominal I/O speed: 29.65 MB/s
File system: 6.62 seconds
Write speed: 2322 MB/s
Read speed: 2051 MB/s

CPU Usage Snapshot:
Type Overall

System: 4 %

User: 8 %

Idle: 88 %


Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)

photolibraryd 49.10 % (Apple)

EtreCheckPro 10.06 % (Etresoft, Inc.)

WindowServer 8.64 % (Apple)

kernel_task 6.32 % (Apple)

coreaudiod 1.78 % (Apple)


Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)

EtreCheckPro 795 MB (Etresoft, Inc.)

com.apple.WebKit.WebContent (3) 156 MB (Apple)

mds_stores 128 MB (Apple)

Finder 121 MB (Apple)

WindowServer 113 MB (Apple)


Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)

mDNSResponder 278 KB / 110 KB (Apple)

apsd 16 KB / 44 KB (Apple)

rapportd 15 KB / 12 KB (Apple)

netbiosd 4 KB / 2 KB (Apple)

ThumbnailExtension_macOS 0 B / 0 B (Apple)


Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)

photolibraryd 9 (Apple)

WindowServer 6 (Apple)

coreaudiod 1 (Apple)

launchd 0 (Apple)

Core Audio Driver (BoomAudio.driver) 0 (Not signed)


Virtual Memory Information:
Physical RAM: 8 GB


Free RAM: 59 MB

Used RAM: 7.01 GB

Cached files: 955 MB


Available RAM: 1014 MB

Swap Used: 0 B


Software Installs (past 60 days):
Install Date Name (Version)

2022-05-07 MRTConfigData (1.93)

2022-05-07 macOS 12.3.1 (12.3.1)

2022-05-07 MRAID (1.0)

2022-05-08 Screens (4.9.4)

2022-05-12 XProtectPlistConfigData (2159)

2022-05-23 Pixelmator Pro (2.4.3)

2022-05-23 The Unarchiver (4.3.5)

2022-05-24 macOS 12.4 (12.4)

2022-05-24 RosettaUpdateAuto (1.0.0.0.1.1652134194)

2022-05-25 1Password 7 (7.9.5)


Clean up:
/Library/LaunchDaemons/archttp64.plist
/Applications/MRAID/RunArchttpAsDaemon.command
Executable not found

Diagnostics Information (past 7-30 days):
2022-05-29 21:01:01 photoanalysisd - High CPU Use (16 times)
Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd
2022-05-29 17:42:07 signpost_reporter - High CPU Use (6 times)
Executable: /usr/libexec/signpost_reporter
2022-05-29 15:11:19 com.apple.WebKit.WebContent - High CPU Use (3 times)
Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
2022-05-28 03:26:20 media-indexer - High CPU Use (5 times)
Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-indexer.xpc/Contents/MacOS/media-indexer
2022-05-25 22:44:51 mds - Crash (25 times)
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds

End of report
 
Amigalander said:
Originally my 12.3.1 was a "dirty" install, having upgraded from OS 11 and thru each release of 12. But then on May 8, I formatted and installed a clean 12.3.1 which stopped the problem. The only thing that's changed now is that I upgraded to 12.4 which restarted the problem.
Click to expand...
You make it sound like you didn't install third party software.
 
Oh sorry, to clarify, when I clean installed 12.3.1, I installed a few things like Boom, Protonmail bridge, 1 password, and an Areca RAID driver for M1. All this worked fine with no crashes for a month. When I installed 12.4, nothing else was done or added. Then the crashes resumed.
 
Amigalander said:
Oh sorry, to clarify, when I clean installed 12.3.1, I installed a few things like Boom, Protonmail bridge, 1 password, and an Areca RAID driver for M1. All this worked fine with no crashes for a month. When I installed 12.4, nothing else was done or added. Then the crashes resumed.
Click to expand...
It could be one of the third party applications that you have installed which is incompatible with 12.4. My suggestion is to uninstall all your third party apps. Then add each one in one at a time and see which app might be causing the issue. Also, you can open the Console application and look for any crash logs.
 
Thanks for the suggestion. The Console reports multiple crashes only from mds

Code: 
Process:               mds [845]
Path:                  /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds
Identifier:            mds
Version:               ???
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               0
 
Amigalander said:
Thanks for the suggestion. The Console reports multiple crashes only from mds

Code: 
Process:               mds [845]
Path:                  /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds
Identifier:            mds
Version:               ???
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               0
Click to expand...
Uninstall all of the 3rd party applications to get a baseline sanity, followed by restarting your computer. I would leave the computer without any 3rd party applications and see if the crashes stop. Then add in one of the 3rd party applications after a day or two. And do that until you encounter the crashes. Hopefully, that will give you an idea of what is causing the crashes to happen.
 
It's so hard to pinpoint. It almost seems time-based. I've uninstalled the software I had running. Boom, 1 password, Protonmail bridge and had absolutely no software starting up or running after a fresh reboot. Things are fine for about an hour. If I step away and come back, Finder no longer works and I must reboot.

According to Activity Monitor:

QuickLookUIService (Finder) (Not Responding)

Is there a way to find all QuickLook extensions that might be inside .apps? Even if there is no software running, QuickLook still loads components from apps right?
 
Last edited:
There's still a lot of randomness to the quicklook/Finder crash. But one thing that makes it happen for sure is trying to play a video with IINA or Infuse. Does this provide any hints?
 
I have almost convinced myself that all ports on the Ultra Studio are "rebooting" regularly. Most noticeably, I have hardwired ethernet that seems to regularly "reboot" as if the connection crashes and needs up to a minute or two to reboot and reconnect.

I'm using the same "everything" that showed no such problem on former Macs running macOS BEFORE Monterey... and just in case this is a coincidental "cable gone bad" or similar, I have already tried pulling the cable OUT of Ultra and into older Intel Macs when this happens and this issue does not repeat on them. Thus, I'm confident it is NOT cable and NOT router/modem.

I'll sum it up like this: For most spans of time, all works as expected. However, periodically, there is a up to few minutes delay in terms of loading a webpage or email send/receive. The rest of the system seems fine but it is as if the Internet is down. Checking status of Internet shows router and modem with stable internet.

Of course, I've gone the route of suspecting the Internet is temporarily down in spite of "all fine" icons so I can shift blame away from Ultra, but:
  • Pulling the ethernet cord and plugging it into my Intel MBpro when this happens and then trying to load the same website or check email, all is fine again. OR,
  • Quickly turning on wifi on Ultra and disconnecting the ethernet cable and that web page will immediately load via wifi (thus Internet is not temporarily down).
I notice the same with the USB/Thunderbolt ports... like they "crash" and "reboot" from time to time. I suspect that whatever controls ALL of the external ports has a/some bug(s) that is maybe "sleeping" the ports if not outright leading to some kind of "reboot" cycle for them. Even with mighty Ultra, spinning beach ball shows itself when this is happening... which is not consistent but it feels like it's a time-based trigger.

Right after the 12.4 upgrade, I suddenly had something that worked before- Airplay from Music app to Sonos- not working anymore (only with Sonos speakers, but would still work with other Airplay options). If I chose the Sonos speakers in Music, the screen would freeze, go black, then pink and Studio Ultra would completely reboot. After much trial & error, the last thing I tried was unhooking ethernet and turning on wifi. Magically, Airplay to Sonos worked again. Plugged ethernet back in and turned off wifi. Airplay to Sonos worked again.

And then there's the "unexpectedly eject"ions of USB devices... which is not a problem with all devices but only some... with no way for a consumer to know if any given device will remain attached or not other than simply trying it. In short, the U is USB does not seem to apply to current Silicon Macs and/or Macs running Monterey (I've seen a bit of this one associated with user comments about Intel Macs upgraded(?) to Monterey too). Basically, some USB stuff is universal and "just works" and some USB stuff is not universal and will not remain attached. Hook the same stuff that will not remain attached to an Intel Mac running macOS before Monterey (and maybe Big Sur too) with the same cable and the U generally means what the U means again.

It's not some kind of missing driver because- in general- anything USB WILL attach and will work for at least a while. Some just won't remain attached after some period of time... like someone pulling the cord without a manual ejection.

I've trialed & errored the crap out of these issues through multiple cables, to multiple jacks, through multiple hubs (powered & unpowered) and I come back to perceiving either Monterey (and maybe Big Sur) has some reboot/sleep bugs OR worse, there is some tangible issues with Silicon itself, as I can't replicate ANY of these issues when doing the same or hooking the same stuff to several Intel Macs using the same cables, etc.

And then there's the "not full speed" issue which is objectively summarized here.

Now I realize none of this ties directly to the Quicklook suspicion OP is sharing... but I chime this in to imply there ARE bugs in Monterey that need to be fixed and some of those can show themselves via Finder (when trying to work with external drives for example) as well as the same sense of maybe time-driven, partial system reboots while the rest seems to be working fine. Maybe there is some kind of link between the two/three/five/X?

Hopefully between now and macOS Ventura, Apple invests intense effort on optimizing core functionality to work these issues OUT of macOS. Personally, I was hoping for a Snow Monterey announcement with exactly this in mind.
 
Last edited:
  • Like
Reactions: Amigalander
I have the same problem. Every few hours most apps just stop working properly but also don't really crash. Only thing that helps for me usually is a hard reboot. Pretty annoying. On top sometimes when MBP was in sleep it just restarted.
 
HobeSoundDarryl said:
I'll sum it up like this: For most spans of time, all works as expected. However, periodically, there is a up to few minutes delay in terms of loading a webpage or email send/receive. The rest of the system seems fine but it is as if the Internet is down. Checking status of Internet shows router and modem with stable internet.
Click to expand...
You've described it so well. I also have the ethernet function crash whatever that actually means. And the most noticeable bug is that quicklook (and hence Finder) crashes every time an external drive is accessed. Interestingly force quitting or relaunching doesn't fix it. Only a reboot.
 
Yes, I don't know what's going on. Chasing this rabbit leads to seemingly an endless group of "solutions" that soon become "no, that actually did not work." Apple fans will try to point at everything else or proclaim that "everything works perfectly fine on "my" system." More objective people will eventually throw their hands up.

I've really pounded through all such options and have reached the point of being pretty confident that either Silicon or Big Sur-Monterey has meaningful bugs related to ports. I hope it's the latter because that can get fixed in some future upgrade. I miss "just works" Apple. I miss the U in USB meaning what it is supposed to mean.

I'm generally pretty happy with the new Studio but these low-level, almost take-for-granted things like ethernet, USB, etc seem especially frustrating. I would think the Mac code to manage stuff like commonplace jacks would be refined down to near perfection after all these years. However, give that too much thought and you start wondering about the Silicon hardware itself so I try to redirect my own hypothesizing back to something that CAN be fixed... and keep hoping that the NEXT dot upgrade might bring tangible solutions.
 
I think I've figured it out. It is an SMB issue. It only happens when accessing network shares.

I found this explanation from Carbon Copy Cloner's website:

Apple's SMB filesystem client causes system stalls, random application crashes, and may lead to kernel panics​

Update (macOS 12.3): This issue appears to be effectively resolved in macOS 12.3.

We have received several reports from Apple Silicon Mac users of unruly macOS behavior that occurs while copying files to an SMB-mounted NAS volume. The behavior includes the following:

  • Random application crashes
  • Prompts to grant various macOS system services access to the login keychain (i.e. because the service that retains the unlocked keychain reference crashed, thus locking the keychain)
  • Laggy mouse behavior
  • System stalls that eventually end with a reboot and kernel panic report
We were able to reproduce this behavior using a simple shell script that creates files and folders on SMB-mounted NAS volumes (and also with Finder copies). The underlying problem appears to be a memory leak in the macOS kernel or one of the kernel extensions. Specifically, the "kext.kalloc.32768" memory zone is expanded until it can no longer be expanded ("zone_map_exhaustion" occurs), at which point the memoryd system process starts to terminate idle processes. This problem is limited to Apple Silicon Macs and SMB volumes.

We reported this issue to Apple in January 2022 (FB9857268). Apple indicated that they had made significant progress on this issue in the 12.3 update. We're still able to reproduce high memory pressure, however we're no longer seeing the complete memory zone exhaustion that was leading to kernel panics. Likewise, we haven't received any additional reports of this issue from any 12.3 users.

Workaround: We have confirmed that using AFP rather than SMB consistently avoids these behaviors (in cases where using AFP is an option):

  1. Eject the NAS volume if it's currently mounted
  2. Open CCC and select the applicable backup task
  3. Click on the Source or Destination selector (whichever is applicable for your particular task)
  4. Hold down the Option key and choose "Switch to AFP" (provide the credentials for the NAS volume again if prompted)
  5. Save and run the task
While we recommend using AFP whenever it is an available option, it's important to note that AFP is a deprecated protocol and that some NAS vendors have started to drop support for it (e.g. Western Digital MyCloud(link is external)). If you are not happy with the performance and reliability of Apple's SMB filesystem client on the latest version of maCOS, please share that feedback with Apple(link is external), and please feel free to include our FB9857268 bug report number in that feedback.
 
  • Like
Reactions: George Dawes
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back