Mouse won't scroll randomly - would have to reboot?

[Boro22]

Hi, can someone help me with this weird issue I am facing.

every now and again (few days), my Logitech MX mouse scroll won't work (other functions of mouse works - i.e. pointer movement) . will stop of a sudden. I can still scroll down if I press the up/down key on keyboard.

when I reboot, the mouse works again. Is this a MacOs issue?

 

[Boro22]

can anyone help with this please? its has happened twice again today. so random

 

[Boro22]

funnily enough, if I unplug the usb dongle and plug back in, it works. does anyone know why this is happening?

is this apple's trick for me to get a trackpad?

 

[Fishrrman]

Sounds like the Mac/OS is "putting the USB bus to sleep" when you don't want this.
This is a common problem for a lot of folks, you're not alone (although I haven't seen any earlier posts about Logitech mice slipping away to slumber).

What version of the OS are you using?

There is a choice to "put hard disks to sleep when possible" (something like that). I would TURN OFF that option.

 

[Boro22]

I am using the latest one, but will double check.

I found another issue where using PowerPoint the down key does not switch between slides? But the scroll button on more does.

Any ideas?

 

[Boro22]

using MacOS Ventura 13.5.2.

the scrolling stopped again. had to unplug USB dongle and plug back in to get it working