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raythompsontn

macrumors 65816
Original poster
Feb 8, 2023
1,196
1,803
Half of my purchased movie icons are blank. Starting about halfway through the movies.

I have reset the Apple TV. I deleted my account from the TV and entered my credentials again. The movies show fine on my iPad. It makes it very difficult to select a movie as there is nothing in the icon.

Any ideas how to resolve the issue?
 
It might be running out of memory. You might try deleting some games or apps that are unused and then pull the plug and restart the ATV.
 
I’ve had that happen on my ATV4k 64GB as well. It seems to resolve itself after a few days. It does seem Apple would have a routine in their Apple app to ensure the thumbnails / visuals are intact.
 
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