Hi,
Hope someone can help......
I know its only a beta but the app won't even open - all I get is that it has unexpectedly quit.
I might be wrong but I'm sure I tried messenger 8 before it was even released as beta and that did actually load (although was pretty unusable) so its a possibility something from that previous install is interfering, I have however been through library folders and removed what I could found - as per instructions for removal as found on the Microsoft mac site.
I have copied the report when the app quits below. I am a mac guy but only trained in reading windows issues so can't make much sense of this....
Really hope someone can assist......
Process: Microsoft Messenger [2077]
Path: /Applications/Microsoft Messenger.app/Contents/MacOS/Microsoft Messenger
Identifier: com.microsoft.Messenger
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1891]
Interval Since Last Report: 232082 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 8
Date/Time: 2010-05-14 20:34:37.351 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 2C0CCE8C-3BEB-48DA-A844-58F86B9BED16
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000001014
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x025693a1 0 + 39228321
1 ??? 0x02569428 0 + 39228456
2 ??? 0x0256968d 0 + 39229069
3 ??? 0x02568070 0 + 39223408
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001000 ebx: 0x0256966f ecx: 0x0256b0a0 edx: 0x0256b0a8
edi: 0x0000101c esi: 0x00000000 ebp: 0xbffffa68 esp: 0xbffffa40
ss: 0x0000001f efl: 0x00010282 eip: 0x025693a1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00001014
Binary Images:
0x6ec77000 - 0x70cc8fff +com.microsoft.Messenger 8.0.0 (8.0.0) <cecc043d614311df53e1c9eae2704d10> /Applications/Microsoft Messenger.app/Contents/MacOS/Microsoft Messenger
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90044000 - 0x900c1feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x97b5b000 - 0x97be5fe3 com.apple.DesktopServices 1.4.8 (1.4.8) <a6edef2d49ffdee3b01010b7e6edac1f> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Hope someone can help......
I know its only a beta but the app won't even open - all I get is that it has unexpectedly quit.
I might be wrong but I'm sure I tried messenger 8 before it was even released as beta and that did actually load (although was pretty unusable) so its a possibility something from that previous install is interfering, I have however been through library folders and removed what I could found - as per instructions for removal as found on the Microsoft mac site.
I have copied the report when the app quits below. I am a mac guy but only trained in reading windows issues so can't make much sense of this....
Really hope someone can assist......
Process: Microsoft Messenger [2077]
Path: /Applications/Microsoft Messenger.app/Contents/MacOS/Microsoft Messenger
Identifier: com.microsoft.Messenger
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1891]
Interval Since Last Report: 232082 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 8
Date/Time: 2010-05-14 20:34:37.351 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 2C0CCE8C-3BEB-48DA-A844-58F86B9BED16
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000001014
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x025693a1 0 + 39228321
1 ??? 0x02569428 0 + 39228456
2 ??? 0x0256968d 0 + 39229069
3 ??? 0x02568070 0 + 39223408
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001000 ebx: 0x0256966f ecx: 0x0256b0a0 edx: 0x0256b0a8
edi: 0x0000101c esi: 0x00000000 ebp: 0xbffffa68 esp: 0xbffffa40
ss: 0x0000001f efl: 0x00010282 eip: 0x025693a1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00001014
Binary Images:
0x6ec77000 - 0x70cc8fff +com.microsoft.Messenger 8.0.0 (8.0.0) <cecc043d614311df53e1c9eae2704d10> /Applications/Microsoft Messenger.app/Contents/MacOS/Microsoft Messenger
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90044000 - 0x900c1feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x900c2000 - 0x900c9fff com.apple.agl 3.0.9 (AGL-3.0.9) <2526a28a2fc087c09f9238dd03684513> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x900ca000 - 0x9010cfef com.apple.NavigationServices 3.5.2 (163) <26eeb5a205f749aad83d5dac0330c41f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x9010d000 - 0x90110fff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x90296000 - 0x902efff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x902f0000 - 0x902fffff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x90300000 - 0x9030afeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9030b000 - 0x9039eff3 com.apple.ApplicationServices.ATS 3.8.1 (???) <56f6d9c6f0ae8dccb3b6def46d4ae3f3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9039f000 - 0x903bbff3 com.apple.CoreVideo 1.6.1 (48.6) <f1837beeefc81964abf7b58075edea2f> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x903bc000 - 0x90696ff3 com.apple.CoreServices.CarbonCore 786.11 (786.14) <d5cceb2fe9551d345d40dd1ecf409ec2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90697000 - 0x90697ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x907d7000 - 0x907fbfff libxslt.1.dylib ??? (???) <ec4c269815bab8e7211cb8fe9df3a9a3> /usr/lib/libxslt.1.dylib
0x907fc000 - 0x90b99fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90b9a000 - 0x90bf7ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x90bf8000 - 0x90c49ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x90da0000 - 0x90e52ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x90e53000 - 0x90e58fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x90e59000 - 0x90e68ffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <47c451a0ea1fd2ebd6a192ecdc3f3867> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x90e69000 - 0x90ef0ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x90ef4000 - 0x90ef4ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90ef5000 - 0x90f6fff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x90f70000 - 0x9184afff com.apple.WebCore 5531.22 (5531.22.7) <65b7168457a1cfe674aab9a0f2275509> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x9184b000 - 0x91c09fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x91c0b000 - 0x91f13fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x91f51000 - 0x91f7afff libcups.2.dylib ??? (???) <56606d10ebe7748522786218d3954586> /usr/lib/libcups.2.dylib
0x91f7b000 - 0x92057fef com.apple.WebKit 5531.22 (5531.22.7) <901f5cd530528e9ade7e56758ed06347> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x92058000 - 0x9205dfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9205e000 - 0x9205fffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x92060000 - 0x9238bff6 com.apple.QuickTime 7.6.6 (1674) <3ebc05dcaf5857bc3d33a04ebabf5c1a> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x923f3000 - 0x923f3ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x923f4000 - 0x92bf2fef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92bf3000 - 0x92bf3fff com.apple.Carbon 136 (136) <98a5e3bc0c4fa44bbb09713bb88707fe> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bf4000 - 0x92c10ff3 libPng.dylib ??? (???) <df60749fd50bcfa0da5b4cac899e09df> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x92c11000 - 0x92c30ffa libJPEG.dylib ??? (???) <37050c2a8d6f7026c94b4bf07c4d8a80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x92c86000 - 0x92d4dff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x92d4e000 - 0x92df5feb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x92df6000 - 0x92e28fff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
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0x92ffc000 - 0x9300affd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x93010000 - 0x93014fff libGIF.dylib ??? (???) <e7d550bda10018f52e61bb499dcf445f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x9342b000 - 0x9383bfef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
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0x93b30000 - 0x941d0feb com.apple.CoreGraphics 1.409.5 (???) <a40644ccdbdc76e3a0ab4d468b2f9bdd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x941d1000 - 0x94281fff edu.mit.Kerberos 6.0.13 (6.0.13) <804bd1b3f08fb57396781f012006367c> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x94296000 - 0x942c1fe7 libauto.dylib ??? (???) <a64961ed20db64f0f439bfbc6f962bf9> /usr/lib/libauto.dylib
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0x94766000 - 0x947e3fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
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0x967bc000 - 0x967c3fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
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0x96ae8000 - 0x96bc8fff libobjc.A.dylib ??? (???) <bba0c22add60c7724e259ab28de8953e> /usr/lib/libobjc.A.dylib
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0x972ba000 - 0x97421ff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x9742e000 - 0x97435ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x97437000 - 0x97908fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x97909000 - 0x979eaff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x979eb000 - 0x979ebff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x97a38000 - 0x97a65feb libvDSP.dylib ??? (???) <e89461ed03200fb3c0304e62e14a42ed> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x97a72000 - 0x97b5aff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x97b5b000 - 0x97be5fe3 com.apple.DesktopServices 1.4.8 (1.4.8) <a6edef2d49ffdee3b01010b7e6edac1f> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib