Where to start...
I bought my 3GS yesterday @ Best Buy mobile, went home and proceeded to play. After a while the phone keyboard started to respond with my finger about half an inch away from the screen. Weird right? So I did a restore and started over. Today it started again. So I make a genius appointment, go in, and of course can't replicate the problem. He sends me on my way and told me that if it happens again to come back... So I'm back in my office and it starts again. Holy crap, there has to be a way to prove this to the genius. In my feeble attempt to think quickly, I have my boss grab her phone (BB Storm - this is the only time I've found it useful lol) and take a video of the keyboard freakout. So I called the Apple store and the Genius manager (super helpful by the way) told me to come in and he'll squeeze me in even though they were booked. I show them the video and they were amazed. They immediately swapped my phone and even had me e-mail the video to the store so they can forward it to engineering. Overall the Apple staff was excellent, and I'm a happy camper...
Sorry for the long post, but i thought it was interesting.
edit:
http://www.youtube.com/watch?v=5D_sXu0dW3s
I bought my 3GS yesterday @ Best Buy mobile, went home and proceeded to play. After a while the phone keyboard started to respond with my finger about half an inch away from the screen. Weird right? So I did a restore and started over. Today it started again. So I make a genius appointment, go in, and of course can't replicate the problem. He sends me on my way and told me that if it happens again to come back... So I'm back in my office and it starts again. Holy crap, there has to be a way to prove this to the genius. In my feeble attempt to think quickly, I have my boss grab her phone (BB Storm - this is the only time I've found it useful lol) and take a video of the keyboard freakout. So I called the Apple store and the Genius manager (super helpful by the way) told me to come in and he'll squeeze me in even though they were booked. I show them the video and they were amazed. They immediately swapped my phone and even had me e-mail the video to the store so they can forward it to engineering. Overall the Apple staff was excellent, and I'm a happy camper...
Sorry for the long post, but i thought it was interesting.
edit:
http://www.youtube.com/watch?v=5D_sXu0dW3s