then very likely the cd drive is broken down , have you tried it with manually open it an putting in a cd you dont want or you dont need to test it if its realy broken or only malfunctions
but as cd drives have only a limited lifetime so it might be broken , can you see the drive in system at all ?
Yeah, it was all the rage in the ninites There might be a hole where you put a paper clip in, then it pops the drive out a bit. Or you can do it my way, with a screwdriver