From: puuukeey@comcast.net
Subject: short formal complaint.
Date: March 6, 2005 7:41:00 PM EST
To: sjobs@apple.com
Dear Mr Jobs. my name is matthew aidekman. I'd like to note before continuing that despite the content of this email, I am a long time, dedicated mac user. I have two equally important concerns which I can not find a more appropriate contact for.
First is the design of the powerbook power adapter. 3 of the 5 I've owned have died, one sparked up the chord like a fuse. My local applestore (I live in short hills) tells me that due to the deformation of the jack, and refuses to replace it. My power adapters bend like this due to a shortcoming of the product. it bends after 3 days of typical use. sitting crosslegged with a plugged in powerbook causes this almost instantly. This is just irresponsible.
The second concern I have is that Apples brand impeding on its business strategy and the quality of it's products. I feel branding is ok when it's honest. However, I find it an increasing concern that the "perks" and "features" of os x are quickly stamping out 3rd party developer efforts. My suggestion would be to give the user the ability to turn off or uninstall many of the things hanging around os x. For example the aqua theme, the konfabulator rip, and spotlight.
Think about it this way: If someone comes up with something better than the dock(I've got a better idea), its impossible to turn it off and therefor worthless to develop their idea. While this builds your brand it HINDERS INNOVATION on your platform. It reminds me of the apple, microsoft antitrust suit pertaining to IE. is any developer with an idea for an mp3 player going to develop it for mac? so macs innovation will never extend beyond apples own doing. Take a second look at the number of mac developers, then subtract the ones who just program weak mods to apple branded software and hardware. In general, you're left with corporate developers. this disturbs me to no end. I feel that continuing on this path would lead to an mac experience that feels more like a toy then a computer. I'm not saying stop working on these innovations, what I'm saying is that apple should treat them like apple branded 3rd party software with the ability to get rid of it to make room for something else. An os should be a place to start from not the end all be all of the user experience.
That being said, Keep up the good work.
-Matthew Aidekman
__________________________
Http://www.EstateSound.com
Subject: short formal complaint.
Date: March 6, 2005 7:41:00 PM EST
To: sjobs@apple.com
Dear Mr Jobs. my name is matthew aidekman. I'd like to note before continuing that despite the content of this email, I am a long time, dedicated mac user. I have two equally important concerns which I can not find a more appropriate contact for.
First is the design of the powerbook power adapter. 3 of the 5 I've owned have died, one sparked up the chord like a fuse. My local applestore (I live in short hills) tells me that due to the deformation of the jack, and refuses to replace it. My power adapters bend like this due to a shortcoming of the product. it bends after 3 days of typical use. sitting crosslegged with a plugged in powerbook causes this almost instantly. This is just irresponsible.
The second concern I have is that Apples brand impeding on its business strategy and the quality of it's products. I feel branding is ok when it's honest. However, I find it an increasing concern that the "perks" and "features" of os x are quickly stamping out 3rd party developer efforts. My suggestion would be to give the user the ability to turn off or uninstall many of the things hanging around os x. For example the aqua theme, the konfabulator rip, and spotlight.
Think about it this way: If someone comes up with something better than the dock(I've got a better idea), its impossible to turn it off and therefor worthless to develop their idea. While this builds your brand it HINDERS INNOVATION on your platform. It reminds me of the apple, microsoft antitrust suit pertaining to IE. is any developer with an idea for an mp3 player going to develop it for mac? so macs innovation will never extend beyond apples own doing. Take a second look at the number of mac developers, then subtract the ones who just program weak mods to apple branded software and hardware. In general, you're left with corporate developers. this disturbs me to no end. I feel that continuing on this path would lead to an mac experience that feels more like a toy then a computer. I'm not saying stop working on these innovations, what I'm saying is that apple should treat them like apple branded 3rd party software with the ability to get rid of it to make room for something else. An os should be a place to start from not the end all be all of the user experience.
That being said, Keep up the good work.
-Matthew Aidekman
__________________________
Http://www.EstateSound.com
