My partner was doing some work in Photoshop on my 15" Macbook Pro (2010 model running Snow Leopard) two days ago and got a kernel panic. The computer shut down. He restarted it and was able to do a little more work then the same thing happened. He restarted it at least two more times and then it stopped booting-up. It gets stuck at the grey start-up screen with the spinning grey disc. A bar appears but only gets a quarter of the way, then restarts, it gets a quarter of the way again and then the computer shuts down.
We tried starting it in safe mode - no luck
Tried starting holding down Option Command P and R - no luck
Tried holding down "c" and were able to get it to boot using the install disc but when I run Disk Utility it won't let me repair permissions or disk
When I try to re-install OS X it tells me that the disk can not be changed (well, actually now no disk even shows up).
We are far from any Mac tech at the moment and I'd love just to be able to boot-up the computer and grab some of the work we were doing. Any advice would be greatly appreciated.
Also, a few months ago I started getting Kernel Panics, I re-installed OS X and have only had sporadic problems until now and nothing this severe.
We tried starting it in safe mode - no luck
Tried starting holding down Option Command P and R - no luck
Tried holding down "c" and were able to get it to boot using the install disc but when I run Disk Utility it won't let me repair permissions or disk
When I try to re-install OS X it tells me that the disk can not be changed (well, actually now no disk even shows up).
We are far from any Mac tech at the moment and I'd love just to be able to boot-up the computer and grab some of the work we were doing. Any advice would be greatly appreciated.
Also, a few months ago I started getting Kernel Panics, I re-installed OS X and have only had sporadic problems until now and nothing this severe.