Just went black and died! 14 ibook, was sent to me from the applestore online just 3 days ago. DANGIT! How can we band together to get replacements. I called support today and they actually suggested a repair, c'mon I just bought this thing! I want a replacement that works.
Just went black and died! 14 ibook, was sent to me from the applestore online just 3 days ago. DANGIT! How can we band together to get replacements. I called support today and they actually suggested a repair, c'mon I just bought this thing! I want a replacement that works.
Repair means that they'll replace everything that's not working about it until it works, you won't be able to tell the difference between a repair and a replacement. Repairs just save on parts...if your screen, hard drive, keyboard and memory all work, why replace all of them when you can just replace the monitor cable?
In the UK you'd be entitled to a replacement or full refund. Not sure but I think our consumer laws are biased towards the consumer a bit more favourably over here. I'm guessing you're in the US though???