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Need 16 Dead Pixels before Apple replaces

Konradx

Konradx

macrumors 6502
Original poster
Oct 19, 2005
288
1
Toronto, Canada
Wow..just wow..16? are they insane? I have a big green dead pixel in the middle of my new iMac 24" and i really havent looked to see if i have more. But i need 16 according to the Apple tech line before they will replace it.

That is a joke. I know Samsung on their 24" has a much smaller pixel deathrate before they will replace it. But 16..thats just retarded.

Not really happy with Apples service so far. What if i had 10 or 14?
 
Uhh...that's BS on the 16 pixels. Unless Apple changed their policy after January 2006. It's less then 16 on my service manuals. -_-
 
My MacBook Pro had a few say 3 or 4 dead (not stuck) pixels and even though it took me a couple of months to find them Apple still replaced the TFT for me.
 
one green pixel...get over it.

getting your pants in a twist over that is retarded
 
derboy said:
one green pixel...get over it.

getting your pants in a twist over that is retarded
Click to expand...

Exactly, I have one green pixel on my 20", never even notice in unless the screen is black. :rolleyes:
 
This would keep me away from buying any Mac Display or a iMac. I have 2 NEC displays and between them both they have 0 dead or stuck pixels. 16 or 15 before they replace is crazy. Amazing for sure.
 
Eidorian said:
Uhh...that's BS on the 16 pixels. Unless Apple changed their policy after January 2006. It's less then 16 on my service manuals. -_-
Click to expand...

This is for the 24" models. 1 pixel doesnt bug me that much, though ive owned many LCDS and this is my first. What does bother me is that they told me you need 16 before it gets replaced. And i talked to the manager, so its not like he's making that number up.
 
Konradx said:
This is for the 24" models. 1 pixel doesnt bug me that much, though ive owned many LCDS and this is my first. What does bother me is that they told me you need 16 before it gets replaced. And i talked to the manager, so its not like he's making that number up.
Click to expand...
I have the Apple Service Source manuals and a lot of their literature. I plan on getting the latest Desktop and Portable Systems book in December. If you REALLY want to know what goes on in Apple, they're the best. You get the service guides in paper form too. I STRONGLY suggest them for those who want to know.

It's LESS then 16 pixels. Go to a bookstore and just pick up an Apple Training Series book and figure it out yourself.

I'm the hardware specialist at work and I need to know these things.
 
I would go to the Apple store anyway, be polite, but be firm about how you want a replacement, and how you paid for 1920x1080 (or whatever your pixel count is) and the I didn't get what I paid for and I am unhappy that I have a slightly defective product. Lucky for me, I have no dead/stuck pixels.
 
It used to be that the location mattered, too. Last PB I bought (before this year, about a decade ago), it was something like 4 or fewer in the middle of the screen, maybe up to 10 on the edges.

LCD tech wasn't as perfect back then, now it should be replaced for one bad pixel in the middle of the screen, IMO.
 
Konradx said:
Wow..just wow..16? are they insane? I have a big green dead pixel in the middle of my new iMac 24" and i really havent looked to see if i have more.
Click to expand...

A big green pixel dead pixel? So there are small green dead pixels too? And dead pixels are black btw.
 
BlizzardBomb said:
A big green pixel dead pixel? So there are small green dead pixels too? And dead pixels are black btw.
Click to expand...

Sorry im not a pixel specialist. I guess its a stuck pixel. I can live with it. I realize the amount of pixels in a 24" lcd, and its under 1% of the pixels. The technology isnt their yet, to be able to have 100% of pixels always operating. What did suprise me was the 16 pixel policy 2 different people told me over the phone, including a manager. I've yet to hear stories of people having over 10 dead pixels on their screens, and most company policies are much lower.
 
Did Apple tell you this? As Eldorian said it used to be more than 4 (less if they were together making a big spot or right in the middle of the screen). You could try this. Otherwise call Apple again.
 
dopey220 said:
Just find a way to kill the other 15. Couldn't be that hard.
Click to expand...

Well, you could always just "fake" an electronic problem by connecting some local 12v sources to some of the pins of the video port, should fry the video portion of the motherboard without leaving a single trace, if you don't mention it, it'll be covered under the warranty.

Sounds evil doesn't it. 16 pixels dead also sounds a bit evil.
 
Konradx said:
Wow..just wow..16? are they insane? I have a big green dead pixel in the middle of my new iMac 24" and i really havent looked to see if i have more. But i need 16 according to the Apple tech line before they will replace it.

That is a joke. I know Samsung on their 24" has a much smaller pixel deathrate before they will replace it. But 16..thats just retarded.

Not really happy with Apples service so far. What if i had 10 or 14?
Click to expand...

If it's a green pixel, it just means it's stuck. A dead pixel is black as is no live connection to that point on the screen.

You can work the pixel off, run high intensive colour flashing stuff on the pixel (through your browser) or sometimes they just go away on their own.

I had a stuck pixel on one of my screens. I got rid of it by rubbing... I have no dead or stuck pixels anymore.
 
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