Need help gaming with External LG tv and closed case

[Dorfdad]

So I got a ascrono docking station for Christmas and it's been awesome just sliding my MAC into a dock and being able to use it like a full desktop PC without connecting a bunch of wires, however I am running into some issues with using the device for gaming via geforce now or locally when docked and I am asking for some help in what I need to fix.

#1 M2 MacBook Pro
#2 Ascrono Dock
#3 Geforce NOW
#4 XBOX Series X and PS5 Controller. Wired and or Bluetooth

So above are my parts im using, When I just open the laptop and play geforce now the wired controller / bluettoh are detected and work fine.
But when I use it in the dock, geforce now doesn't recognize that any controller is plugged in. Keyboard works Bluettioh mouse works but controller doesn't.

Has anyone had this issue and might be able to point me in the right direction?

 

[kylie@ascrono]

So I got a ascrono docking station for Christmas and it's been awesome just sliding my MAC into a dock and being able to use it like a full desktop PC without connecting a bunch of wires, however I am running into some issues with using the device for gaming via geforce now or locally when docked and I am asking for some help in what I need to fix.

#1 M2 MacBook Pro
#2 Ascrono Dock
#3 Geforce NOW
#4 XBOX Series X and PS5 Controller. Wired and or Bluetooth

So above are my parts im using, When I just open the laptop and play geforce now the wired controller / bluettoh are detected and work fine.
But when I use it in the dock, geforce now doesn't recognize that any controller is plugged in. Keyboard works Bluettioh mouse works but controller doesn't.

Has anyone had this issue and might be able to point me in the right direction?

Hi OP! This is Kylie from the Ascrono team. I see that you're experiencing some concerns with our docking station while gaming. Our dedicated technical support team is ready to assist you. For personalized help, please don't hesitate to reach out directly to us at support@ascrono.com.