Looking to find out how i can connect to my parents MacBook Pro, across the internet, to carry out maintenance and installations of new software. Any idea's or pointers?
For providing remote support, I use TeamViewer, which works with Windows, Mac OS X, Linux, Ubuntu, iPhone, iPad, etc. It's very secure and quite simple to set up and use.... and it's free for personal use.Looking to find out how i can connect to my parents MacBook Pro, across the internet, to carry out maintenance and installations of new software. Any idea's or pointers?
I use iChat and either a Jabber (Google Talk, etc...) or AIM (MobileMe) account to do this. I have iChat set to login when they log onto their machine, same goes for on mine.
With iChat it means they can message me, or start an audio/video conference with me. I can then switch to remote accessing their machine whilst still being able to talk to them.
It's worked well for me with my parents and other family members.
Check out the post 2 before yours.Isn't there a way to do this with using iChat?
So do I just need iChat? Just log in and the person on another Mac logs into iChat and I can chane/fix things on theirs?
Yes, you both log into iChat (iChat can be set to login automatically when you log onto the computer), you must also have each other in your contact list. Then you right click on the user and select "Ask to share otherusers screen". On the other persons computer it pops up a box asking them to accept the screen sharing. Same goes for if you want to do a text, audio or audio/video chat.
In this respect it's not fully automatic, though if you really need it to be, in the iChat preferences on the machine you want to automatically control, you go to Alerts, select Invitation to Share My Screen. Then from the run an AppleScript script drop down choose Auto Accept.applescript.
Note that when screen sharing it should start an audio chat at the same time.
sorry for the dumb questions.
Now do I have to use am AIM name to use this?
from: Mac 101: iChatTo use iChat, all you need is access to the Internet and one of the following accounts: MobileMe, AIM (AOL Instant Messenger), Google Talk, or Jabber.
sorry for the dumb questions.
Now do I have to use am AIM name to use this?