Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

austinkays

macrumors newbie
Original poster
Aug 3, 2008
29
0
Hey guys, sorry if this has already been posted. I can't exactly check.. without losing my sanity.

I will keep this brief since every 5 characters I type, I stare at the pinwheel for 30 seconds.

Ive tried everything. Safari and iTunes are killing my i5 processor. Fall 2010 17" MBP.

How can I redo Lion without losing all of my music, movies and photos?

Been getting worse.. now I have lost it.

Thanks.
 
Hey guys, sorry if this has already been posted. I can't exactly check.. without losing my sanity.

I will keep this brief since every 5 characters I type, I stare at the pinwheel for 30 seconds.

Ive tried everything. Safari and iTunes are killing my i5 processor. Fall 2010 17" MBP.

How can I redo Lion without losing all of my music, movies and photos?

Been getting worse.. now I have lost it.

Thanks.

Open the Activity Monitor, how much free memory do you have?

Could be a faulty hard disk...
 
1.61 GB Free System Memory

104.81 GB Free Disk Usage

The Disk Activity spikes when I see the pinwheel, as well as CPU usage

What process is using the CPU?

image below uses sorting by CPU as an example
Acitivty_Monitor.png
 
What process is using the CPU?

image below uses sorting by CPU as an example
Image

There are about 5 different Processes that are fighting for about 18-25% CPU.

Flash Player (Safari Internet plug-in)
mds
kernel_task
WindowServer
mdworker

Safari Web Content and Safari are using from 2 to 8% as well
 
Last edited:
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

Desperately bumping. Extremely frustrated with the mac right now, been having to use my phone.
 
hope I'm reading your situation right.

if you have a 10.6 install disc (which I presume came with your MBPro), you should be ably to startup from that and run Apple Hardware test - http://support.apple.com/kb/ht1509

if that checks out ok - you know for sure it's not a hardware issue - which is a possibility

now, can you startup normally, shut down all apps and then connect an external drive to run Time Machine backup without the spinning wheel?

Lion is a bit of a pain, but it should run fine on an i5
(personally, if I could, I'd rather run 10.6 on my 2011 Air)

if you can't back up, you may have no choice but to do another fresh install of Lion and pray that your data remains unscathed - which it should.

if you can indeed back up, then maybe do an erase and reinstall of the OS - you'll have a choice of a clean install of 10.6 or 10.7
 
I've seen this several times on MacBooks. Running the hardware test like the previous poster said is your best bet, however, try running Disk Utility and doing a disk check. When I did this on the aforementioned MacBooks, I got a message saying the disk drive was damaged and needed replacement.
I did reinstall the operating system on those devices, and it worked fine for about a week, when it became unusably slow once more. Like I said best bets are hardware check and disk utility.
 
Long-shot suggestion: Does dragging the window around the screen immediately cause the beachball to disappear? I had that happen to me once, and I've heard one other report of the same thing here.


if that checks out ok - you know for sure it's not a hardware issue
Actually, you REALLY don't; Apple Hardware Test is always a good first-line thing to try when something is acting very weird, but it's rather notorious for giving a clean bill of health to systems with intermittent problems or certain ones it just doesn't test very thoroughly for.

For example, when doing a drive test it mostly checks the SMART status, but many drives failing with hardware problems will report SMART as just fine. It also doesn't do a really thorough RAM test, and I've had it tell me everything was fine when its own screen was almost unreadable due to graphics card problems.


As for the OP, do what other people are suggesting. It sounds to me suspiciously like either a hard drive directory problem (which Disk Utility would tell you about, and maybe be able to fix), or bad sectors on the hard drive, which can cause infuriating hangs while the hard drive runs its internal recovery routines.

One thing that might be of interest to check: Assuming here that you don't have an SSD, the next time it beachballs, put your ear on the computer and listen to the hard drive. Is it making no perceptible sound, constant scratching noises, or a rhythmic ticking sound?

The ticking sound indicates a failing drive often--it's the drive repeatedly re-reading the same section of data. The violent scratching sound might be directory problems, Spotlight indexer going nuts, or paging to disk due to insufficient RAM. Dead silence usually means it's hanging in software.

Activity monitor would also show some of the above; if disk access goes to zero during the hangs, it's either bad sectors or pure software; if it goes very high, RAM paging or runaway background processes are more likely.
 
Long-shot suggestion: Does dragging the window around the screen immediately cause the beachball to disappear? I had that happen to me once, and I've heard one other report of the same thing here.


Actually, you REALLY don't; Apple Hardware Test is always a good first-line thing to try when something is acting very weird, but it's rather notorious for giving a clean bill of health to systems with intermittent problems or certain ones it just doesn't test very thoroughly for.

For example, when doing a drive test it mostly checks the SMART status, but many drives failing with hardware problems will report SMART as just fine. It also doesn't do a really thorough RAM test, and I've had it tell me everything was fine when its own screen was almost unreadable due to graphics card problems.


As for the OP, do what other people are suggesting. It sounds to me suspiciously like either a hard drive directory problem (which Disk Utility would tell you about, and maybe be able to fix), or bad sectors on the hard drive, which can cause infuriating hangs while the hard drive runs its internal recovery routines.

One thing that might be of interest to check: Assuming here that you don't have an SSD, the next time it beachballs, put your ear on the computer and listen to the hard drive. Is it making no perceptible sound, constant scratching noises, or a rhythmic ticking sound?

The ticking sound indicates a failing drive often--it's the drive repeatedly re-reading the same section of data. The violent scratching sound might be directory problems, Spotlight indexer going nuts, or paging to disk due to insufficient RAM. Dead silence usually means it's hanging in software.

Activity monitor would also show some of the above; if disk access goes to zero during the hangs, it's either bad sectors or pure software; if it goes very high, RAM paging or runaway background processes are more likely.

if that be the case then (after you've done the hardware test which apparently will show up bugger-all even though it's ID'd faulty graphics processor and faulty memory for me in the past :cool:) then restart and hold down the 'C' key and then run your disk utility repair from there and not from within Mac OSX on normal start-up
 
I appreciate all of the help everybody!

I ended up taking my MBP into the Apple store today and having it checked out. Turns out there were some programs that were causing it to pinwheel.

They didn't show up under the activity monitor which was weird, but as soon as we closed the program... it ran fine.

Oh well, I guess sometimes it is right under your nose. Thanks again everyone!
 
Can you share which programs were causing this?

I've found flash to be a main culprit for my machines. I didn't install Flash on my new Air. I use Chrome if i need to watch flash content since it's sandboxed within chrome.

----------

shift+command+4 for the screen shot :cool:

And the highlighting? I'm interested in knowing that too...
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.