Network issue

[kaiseryeahhh]

Hi, I have an Apple 4K TV, since the upgrade to 11.4 I have problems with the network (wired and wireless) both in infuse, vlc, when I play movies by smb through the NAS, I have constant cuts. If I play them with the TV it goes perfect, with iMac with wifi too, etc.... I put the beta of 11.4.1 and the same, and with the beta of iOS 12.0 the same, what can I do? I find it strange that it's software, because I've tried all the recently restored versions and after a while the same thing happens. I'm opening a case with Apple or something can be done!

 

[S.B.G]

Try resetting it to factory settings and see if that helps. If not, you may have a defective unit and should see about exchanging it with Apple. I have the same ATV4K and stream via SMB to VLC from FreeNAS and I have no problems with mine.

 

[kaiseryeahhh]

Try resetting it to factory settings and see if that helps. If not, you may have a defective unit and should see about exchanging it with Apple. I have the same ATV4K and stream via SMB to VLC from FreeNAS and I have no problems with mine.

I've tried everything...
I'll talk to Apple tomorrow