I just got a new 20" iMac Intel Core Duo that I was setting up and it seemed to be doing great. I did the software update and the firware update and all was going well until I tried to install photoshop. While it was installing I left the computer for a couple of minutes and when I came back the computer was asleep so I moved the mouse and the photoshop installation along with the rest of the computer was frozen. I thought restarting it with the power button would solve it but it froze up when the Mac OSX box popped up that said "Starting OSX"... I tried a few more times and on one attempt everything loaded such as the dock but the window with "Mac OSX" on it remained there and everytime the mouse passed over it I would get the beachball. Anyone have any idea on what I do next?
If it is of any relevance it has the 256 MB Video Ram and 2 GB of RAM installed (factory installed).
Thanks for any help anyone can offer.
If it is of any relevance it has the 256 MB Video Ram and 2 GB of RAM installed (factory installed).
Thanks for any help anyone can offer.