New 5S getting very hot

G

gusnyc

macrumors 6502
Hi!

I got a silver Verizon 5S this afternoon. I set it up like a new device and I installed the apps from iTunes.

I am noticing that the phone gets very hot. Almost uncomfortable to use. I am not playing complicated games or anything crazy, just sending texts and downloading some music from iTunes match.

I didn't read anything about the new iPhone getting so hot. Is this normal? Anybody else is having the same experience?

Thanks for your comments.

Gus
 
My wife and I's phones got warm to touch during the iCloud backup restore when we just got the phones setup. After it was complete, it's never been like that again. I read of others experiencing this too during the initial iCloud backup restore. It'll probably be just fine.
 
defboob said:
My wife and I's phones got warm to touch during the iCloud backup restore when we just got the phones setup. After it was complete, it's never been like that again. I read of others experiencing this too during the initial iCloud backup restore. It'll probably be just fine.
Click to expand...

Thanks for your answers.

I think the phone is doing the backup to iCloud right now. I will wait until tomorrow to see what happens.

I am very surprised. I have the iPhone 5 as well and it never got hot like this one.
 
I'd take it to the Genius Bar or apple store. When the 4s came out mine would get stupid hot doing simple things and be warm idle for no reason.
Apple genius played with it for like 1-2 minutes and then said "this isn't normal" had a new phone in 5 minutes.
 
Mine did that too during the initial restore from iCloud backup. Hot enough that it was uncomfortable to touch. The only other time it did that was when I had to delete and reinstall a bunch of stuck apps that didn't get transferred correctly during the iCloud backup.

Otherwise it has been at normal temperatures. I am currently just assuming that is what it does when I am doing big downloads, etc. If it continues I will take it to the Genius bar.
 
SAIRUS said:
It's an added feature, because winter is coming.
Click to expand...

I lol'd when I read this lol mines got VERY hot too whenever it was just charging. So I took it back and swapped it out for another one...now this one gets warm when I'm just using it normally I've also noticed the camera, kind of a gut feeling, is slightly lesser on the clarity side than the first one...weird...
 
Update about temperature

The phone was getting hot even after transferring the music from iTunes match and the backup. So I forced a hard reset. It has been normal since then. The difference is tremendous. It was really uncomfortable to touch. Now I've been playing games like Asphalt 8, plus playing music and it barely got a little warmer, barely noticeable.
 
My 5S was getting pretty warm when I was downloading about 15-20 apps at a time, while it was also automatically downloading the latest version of iOS (just got it). It's gonna get warm when it's working hard. I wouldn't say my 5S got hot though, if your phone feels "hot" then that's not right.
 
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Started another topic with the same issue here a few days ago:

https://forums.macrumors.com/showthread.php?p=18053198

Seems to be an issue with some of them, worth showing the Genius Bar.
 
My iPhone 5s gets super hot as well! I notice it after using navigation, which reproducible using different nav apps like waze, stock maps app, or google maps.
 
gusnyc said:
The phone was getting hot even after transferring the music from iTunes match and the backup. So I forced a hard reset. It has been normal since then. The difference is tremendous. It was really uncomfortable to touch. Now I've been playing games like Asphalt 8, plus playing music and it barely got a little warmer, barely noticeable.
Click to expand...

My 4s gets hot when playing complex games as well. To the point it gets uncomfortable to hold. But it's only when playing graphic intense games. Everything else it's either cool or slightly warm.
 
doctorandrew said:
My iPhone 5s gets super hot as well! I notice it after using navigation, which reproducible using different nav apps like waze, stock maps app, or google maps.
Click to expand...

Haven't tried that yet with my 5s but my 5 gets so hot using google maps that I have to set the phone on the passenger side. I can't even touch it it's so hot.

I've thought about making a video of me cooking an egg on my iphone while driving... I'm sure it would get tons of hits. Imagine that? iEggs. iPan. iCook. I see a lot of potential. Breakfast on the way to work.
 
Exchanged

Well, my iPhone started to get hot again a lot again. The hard reset was only a temporary fix. So I took it back to the Apple store. The staff was terrific. They exchanged for a new one in minutes. The new phone seems to be much much better. It seems there was something wrong with the first one. It was uncomfortable to keep in the pocket.
 
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gusnyc said:
Well, my iPhone started to get hot again a pond again. The hard reset was only a templet fix. So I took it back to the Apple store. The staff was terrific. They exchanged for a new one in minutes. The new phone seems to be much much better. It seems there was something wrong with the first one. It was uncomfortable to keep in the pocket.
Click to expand...

Had mine changed for a new one too, unfortunately this one has the same problem, getting warm in stupid things like iMessage and Photos app...

Wish I had another 5s around to compare this with, the iPhone 5 is ice cold compared.
 
roken said:
Had mine changed for a new one too, unfortunately this one has the same problem, getting warm in stupid things like iMessage and Photos app...

Wish I had another 5s around to compare this with, the iPhone 5 is ice cold compared.
Click to expand...

It might be something you are running. Try killing some of the apps and see if that helps.
 
KPOM said:
It might be something you are running. Try killing some of the apps and see if that helps.
Click to expand...

Been there done that, had genius' turn off most/all location and other settings to help. Also set up as a fresh phone as opposed to a restore, no joy. :/

Not sure what the problem has been... Hopefully better luck tomorrow. Will post back results.
 
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