New iPad phone support expired???

[rd261]

So I just exchanged a 16 gb for a 32 gb new iPad at best buy. I checked the warranty status and it says that the phone support expired, how is that even possible?

 

[Snoosedaddy]

They must've slipped you the iPad 2. DOH!!!

 

[rd261]

Ipad 2 with retina display! sure.....
Nah it says 3rd generation when I enter the serial number in the apple website.

 

[Bobby.e]

So I just exchanged a 16 gb for a 32 gb new iPad at best buy. I checked the warranty status and it says that the phone support expired, how is that even possible?

Did you register it?