hello,
I got a new iPhone XS MAX on Friday.
I used my iPhone 6 backup for the MAX (via iTunes on computer).
But when I go to the TV app to see my video library (movies or tv show) there is nothing there. Instead it says you don’t have any videos. Your purchases and rentals will show here.
When I go to iTunes I see the iCloud button next to a movie I have purchased. I cannot play via the PLAY button it either says “cannot load video” or it jumps to my library (under TV) and shows I have no movies.
But. I can download a movie and start to watch it that way.
I have logged out and back in of my iTunes account a few times on the iPhone.
Any help or ideas.
I got a new iPhone XS MAX on Friday.
I used my iPhone 6 backup for the MAX (via iTunes on computer).
But when I go to the TV app to see my video library (movies or tv show) there is nothing there. Instead it says you don’t have any videos. Your purchases and rentals will show here.
When I go to iTunes I see the iCloud button next to a movie I have purchased. I cannot play via the PLAY button it either says “cannot load video” or it jumps to my library (under TV) and shows I have no movies.
But. I can download a movie and start to watch it that way.
I have logged out and back in of my iTunes account a few times on the iPhone.
Any help or ideas.