Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

fel10

macrumors 68020
Original poster
Feb 2, 2010
2,340
3,944
Woodstock, GA USA
I just got a new MacBook Pro 16' about 2 days ago, and Ive noticed that every time I wake it up from sleep, the message that it had to restart due to a problem keeps popping up, and then it shows me this screen. Is this a hardware issue or a software issue?
Screen Shot 2020-04-07 at 12.44.08 PM.png
 
Last edited:
I had the same issue for a a couple months with my macbook 16 before finally deciding to take it to apple. The issue seems to be caused by the T2 chip/ overheating (Especially when using GPU intensive applications). Got the T2 chip replaced and started controlling/ boosting the fan speed to maximum and charging on the right side instead of left (there's an earlier thread regarding charging the mac on the left causing overheating).



Been running flawlessly for 2 weeks now, issues disappeared so far,

Initial issues includes

  • unable to wake from sleep mode
  • crashing while running/ waking up from sleep mode
  • unable to boot up
  • unable to switch graphics/ crash while trying to
  • crashing when switching from power cord to battery
  • crashing after prolonged use of graphics intensive apps


Hope this helps
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.