New MBP has scratches/scuffs - Can I bring it back for an exchange?

[Peytah]

Title

 

[eawmp1]

Unless you can prove it ARRIVED to you in this condition, no.

 

[zachcheatham]

Are they bad? You may be able to polish the alluminum

 

[rmbrown09]

just to be clear, did you cause them?

 

[CheesyTators]

Mine has a few scuffs also and it was sealed tight in the box. I just bought it last Friday from Best Buy in SE Michigan. Doesn't really bother me although I know for some, it may be an issue.

 

[MacModMachine]

Unless you can prove it ARRIVED to you in this condition, no.

not true, i have returned 2 macbook pro's before with scratches, no questions asked.

 

[lewis82]

not true, i have returned 2 macbook pro's before with scratches, no questions asked.

That's a very generous thing to do... think about the refurb buyers who will get a brand new machine