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navaira

macrumors 601
Original poster
May 28, 2015
4,110
5,359
Amsterdam, Netherlands
I have now owned two Homepod Minis for a whole day. Four hard resets later, I got the software/hardware mostly in sync. Except…

1) Sometimes the music pauses for about a second, then ‘rewinds’ itself 2-3 seconds back and restarts.
2) Sometimes the remote display on my iPhone – I am not using AirPlay, but controlling the speakers – disappears/crashes and the music pauses. I have to go back to the Music app and press play there.
3) Or one of the speakers goes silent while the other keeps playing.
4) Or both of them go silent while the apps insist I am in fact hearing the music. No, I don’t have intermittent hearing problems, Apple. You have selective muteness issues.
5) Or they skip songs.
6) I saw this problem elsewhere – the Apple Music app (Mac/iOS) insists I am further on than I actually am, like, I am playing the fifth song while the title of the seventh is already displayed.
7) Siri is a hot mess. (I’m sure this is news for everyone who has ever used Siri! I disabled it.)
8) Or for a few hours everything works exactly as it should and maybe that is the most confusing part.

Is that the 18.4 update that installed itself first thing when I connected the speakers? Wifi super-sensitivity? (I have a Linksys Velop mesh network that works fine with everything else BUT my Sonos Play:1 speakers which I am trying to replace with the Minis. I’d like to not have to replace the entire system so that Homepod Minis don’t pause randomly.) Were/are Homepod Minis always like this? Or… are ALL ‘smart’ speakers like this and I will never find ones that work because Sonos with its app is never getting a cent from me again?
 
I have a Linksys Velop hub/mesh of three https://www.amazon.co.uk/Linksys-Tri-Band-Extender-Seamless-Coverage/dp/B0074JKGTA?th=1 – one of those becomes the modem and the others are extenders. The Homepods are connected on 2.4 GHz band to the mesh nearest to them, with very good reception (according to the Linksys app). There are other devices on the same, basically the way it works is that the device connects to the node nearest to it. For some reason one of the Homepods keeps switching to the office upstairs every now and then. Considering putting two nodes in the living room, one next to each speaker…

Those things are really prone to all interference, right?
 
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Check your 2G Chanel and if all your devices are on the dame Chanel then change it to another one. Also for the Mini that keeps changing Hub's you may half to delete it and factory reset and go through the setup again. Hope this helps as it's all I got. Good Luck.
 
Thanks for your reply Kenny!

I’ve done the factory reset/setup four times :( the Linksys app doesn’t permit me to set channels manually, as it auto-reconnects the devices to the least noisy channel and strongest signal node. I managed to get as far as enforce the use of 2G. Nothing but the Minis* has ever exhibited problems – is it possible that Homepods don’t feature any buffering at all? (I’m listening to my Apple Music personalised station and all was going well for a few hours until it just paused for two seconds mid-song.)

All I can think of at this point is moving the nodes around to see if I can at least make the speakers to connect to the node that’s standing right next to them instead of – earlier today – the one farthest from them, in the attic. Or returning the Minis and searching for an alternative.

*Sonos has exhibited all sorts of problems, but this is a surprise on the level of water being wet.
 
I wouldn't recommend restricting HomePods to 2.4GHz at all. Minis will happily connect to 5GHz networks, which have shorter range but are less susceptible to interference from things like Microwaves. Apple recommends a "flat" network (Same SSID for both 2.4GHz and 5GHz networks with mDNS/Bonjour able to pass freely between Ethernet and both WiFi networks. Are you competing for wireless spectrum with neighboring WiFi networks? (like a busy apartment building, for example)
 
I originally had a flat network setting, then I read 2.4 GHz is the way to go. I’ll give it another try. Today they’ve been mostly reliable, with a few brief drops – like 1) – a brief pause, then restarting the song a few seconds earlier.

I’m living in a crowded suburb. I think that whatever our house is built of is very good at blocking the wifi signal, before I installed the mesh node network we simply didn’t have Internet upstairs and that was it. Linksys has an option where it allegedly finds the least crowded channels, but I have very little control over it – I just start the process, it does whatever it does, and notifies me when it’s finished.
 
An update – joining the 2.4 GHz/5 GHz bands made the situation much worse, with one Mini connecting via 5 GHz and losing signal, the other on the 2.4 GHz band. I split the networks again and both are on 2.4.

Today’s been quite good. Occasional sound dropouts and the music only stopped by itself once. And only one restart (after the change in network settings). Sigh. I’m not used to saying Apple’s equipment is working really well because I only needed to reboot it once that day and otherwise it almost didn’t malfunction except a few times here and there.

At the same time… I still have a Sonos Play:1* at the home gym. Today, it completely refused to connect to Apple Music, because no matter what I tried to play ‘the song is encoded incorrectly’. So I guess I’ll learn to love the dropouts and buy another Mini for the gym… Being able to browse music or change the volume from my Apple Watch is surprisingly enjoyable.

*this model doesn’t officially support AirPlay, although with SonoAir running on my server it magically does, with a 15+ second delay…
 
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