Hi,
I've just moved from Inbox by Google across to Spark (having moved from mailbox to Inbox when that closed...), and I can't seem to find their official support email. Does anyone know how any of the following works?
1) What's their official support contact details?
2) Snoozed email can be found in the snoozed section, but I can't seem to select multiple emails on iOS. Makes for a long reorganisation...
3) In trying it out, I used an email that I don't really use to check out the features. Having now decided to use it and added 6 other email accounts, I now find that I can't remove this first email account as it is the sync account. How can I correct this and use my proper email address?
4) Any chance that there's a way to get the snoozed email to not be marked unread when it arrives in my inbox? I know that's how it used to be on Mailbox back in the day, but I've now gotten used to it without them being marked as unread...
5) Similarly, it's great that we have a choice of dock unread count, but is there a way of having number of threads in the inbox rather than number of emails? I've got about 10 email treads at the moment, so 10 things to do, and my notification badge says 79...!
6) Another preference thing - any chance there's a tick box I've missed that allows newest mail to be at the top of a thread of emails? Every other email app I've used (ever) has done this, so I'm finding it hard to adjust...
7) Also, on Mac, I can't seem to get the proper system sounds to work. Mail gives the 'new messages sound' but Spark defaults to the 3 tone 'bebeboop' which I don't identify with mail. How do I change that?
Thanks very much!
I've just moved from Inbox by Google across to Spark (having moved from mailbox to Inbox when that closed...), and I can't seem to find their official support email. Does anyone know how any of the following works?
1) What's their official support contact details?
2) Snoozed email can be found in the snoozed section, but I can't seem to select multiple emails on iOS. Makes for a long reorganisation...
3) In trying it out, I used an email that I don't really use to check out the features. Having now decided to use it and added 6 other email accounts, I now find that I can't remove this first email account as it is the sync account. How can I correct this and use my proper email address?
4) Any chance that there's a way to get the snoozed email to not be marked unread when it arrives in my inbox? I know that's how it used to be on Mailbox back in the day, but I've now gotten used to it without them being marked as unread...
5) Similarly, it's great that we have a choice of dock unread count, but is there a way of having number of threads in the inbox rather than number of emails? I've got about 10 email treads at the moment, so 10 things to do, and my notification badge says 79...!
6) Another preference thing - any chance there's a tick box I've missed that allows newest mail to be at the top of a thread of emails? Every other email app I've used (ever) has done this, so I'm finding it hard to adjust...
7) Also, on Mac, I can't seem to get the proper system sounds to work. Mail gives the 'new messages sound' but Spark defaults to the 3 tone 'bebeboop' which I don't identify with mail. How do I change that?
Thanks very much!
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