I've just upgrated to 10.6.2, and during the installation I had an "installation failed" message at the end informing me that my user account could not be transfered and that a new account had to be created, or something like that.
In fact the installation didn't fail, and everything worked allright for a while. All my old applications where in a "recovered items" folder but I didn't realize it straight away because I opened them from the dock.
The problem is that now Photoshop doesn't work because of a licensing issue ("Licensing for this product has stopped working"). This is not a big surprise since all the preferences and application support files where in the "recovered items" folder and not their proper place.
But even after moving those items it still doesn't work. I have no easy way of knowing which items are necessary for photoshop to work so I might have missed some.
So my questions are:
1) any idea why my user account could not be carried over? Has it happened to a lot of people?
2) is there a way to automatically import the preferences, etc. from the old account without over-writing any important new files belonging to Snow Leopard?
3) is there a way to fix the photoshop licensing issue without reinstalling the whole creative suite?
Thanks a lot for your help!
In fact the installation didn't fail, and everything worked allright for a while. All my old applications where in a "recovered items" folder but I didn't realize it straight away because I opened them from the dock.
The problem is that now Photoshop doesn't work because of a licensing issue ("Licensing for this product has stopped working"). This is not a big surprise since all the preferences and application support files where in the "recovered items" folder and not their proper place.
But even after moving those items it still doesn't work. I have no easy way of knowing which items are necessary for photoshop to work so I might have missed some.
So my questions are:
1) any idea why my user account could not be carried over? Has it happened to a lot of people?
2) is there a way to automatically import the preferences, etc. from the old account without over-writing any important new files belonging to Snow Leopard?
3) is there a way to fix the photoshop licensing issue without reinstalling the whole creative suite?
Thanks a lot for your help!