Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I received my new phone today and go to Settings > Cellular > Cellular Data Option but only see 4g and lte. I used my sim from my iPhone 11. Is that the issue?
 
You are probably on an older plan that AT&T annoyingly decided not to give 5G to. You must be on their newer Unlimited Elite Starter or Extra plan.
 
You are probably on an older plan that AT&T annoyingly decided not to give 5G to. You must be on their newer Unlimited Elite Starter or Extra plan.

yes, that was it. I did save a few bucks by switching plans. Sadly for where I live 5g is no faster than LTE.
[automerge]1603476461[/automerge]
Thanks for the link
 
Straight scrubs honestly. They pull this crap with every thing they do. The Android world is even worse with them. IMO there should be no difference in these phones, software wise. ATT can take a long walk off a short pier. At least that is what I'd say if I was Apple.
 
  • Like
Reactions: sfwalter
No 5G option on my All New 5G iPhone Pro with 5G....now, with 5G!!

********. ATT. Unlimited elite. Tried the "refresh connection", reinsert sim, restart phone, rain dance, 5g dance....nothing. Bunch a ****.
 
What am I doing wrong? I don’t even see “Voice & Data” under the Cellular menu to see if I’m set to 5G. SIM card inserted, making calls fine.
B8465694-7A42-4350-9456-90CA0C732551.png
 
Resolved! I put my old iPhone X sim in and I was getting LTE and 4g...

NOW:

I put the SIM card, its all white, that came inside of the Iphone 12 pro I ordered from ATT and I went to www.att.com/getstarted and I activated that new SIM card. Once I activated the SIM card, I turned off and on my phone and now I have the options of 5G...

Hope this helps!
 
click cell data options, its the second option on the following page
I did this as well...thanks for the tip.
But the display on my previous phone showed lte, 4g, or whatever, but this one shows nothing but service bars.
I wonder if there is a way to see exactly what service your're on
 
So my wife just got her 12 Pro Max yesterday. She is on business plan through her work. She activated her new SIM card which came with the phone via ATT website. she doesn't have 5G option under Cellular. Any ideas?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.