no downloads

[thejms]

Help please!

My macbook wont download files anymore. I tried a shareware download manager and when the trial expired I dragged the app to the trash. After that I was unable to download anything. I have tried both Firefox and Safari. Did I do something wrong?

I am fairly new to mac, this is my first. Any help is appreciated!

 

[ziggyonice]

Try downloading something and tell us what happens.

Here's a photo. I want you to use Safari, right-click on it and select "Save Image to 'Downloads'". If it works, the image should save to your Downloads folder.

(You do know how to right-click, yes? Use two fingers on the trackpad.)

 

[thejadedmonkey]

here's a llama
there's a llama
and another little llama
fuzzy llama
funny llama
llama llama

 

[thejms]

I was able to right click the photos just fine, however, I am still unable to download stuff from links.

 

[thejadedmonkey]

I bet it's a safari plugin that thinks the program is still there.

I'm in bootcamp and so my directions might be off, but it should be somewhere under User_Name/Library/Safari/Plugins or ~Library/Safari/Plugins
It might be under library/application support/safari/plugins

basically you're looking for a safari plugin folder that has a file name that looks like it works with the download manager you had installed, and delete that.

See this is why Apple NEEDS to add an uninstaller to their OS!
/rant

 

[thejms]

I bet it's a safari plugin that thinks the program is still there.

I'm in bootcamp and so my directions might be off, but it should be somewhere under User_Name/Library/Safari/Plugins or ~Library/Safari/Plugins
It might be under library/application support/safari/plugins

basically you're looking for a safari plugin folder that has a file name that looks like it works with the download manager you had installed, and delete that.

See this is why Apple NEEDS to add an uninstaller to their OS!
/rant

But this happens with Safari or Firefox. Do they use the same plugin?