No internet connection?

[Jedi5]

Hoping someone here might be able to educate on me on the following...

Got my Airport Extreme hard wired to my iMac.
I have no internet on my iMac even though it is wired to the router and the router is right next to my iMac.

I do however have internet on my MBP and iPad.

How does this work? If the router or modem were down, then I shouldn't be getting any connection at all, right? I've rebooted both modem and AE and still no internet to my iMac. MBP and iPad though, both work fine.

help?

 

[stev3n]

Have you checked the Network Preferences in System Preferences? It should give you some information about the Ethernet connection. You could also try clicking Assist me... and then click Diagnostics...

 

[Jedi5]

Yep, I checked all that. Everything seems to be in working order.
I've turned on/off both router and modem and still no internet to my iMac.
Everything else though (iPad and MBP) seem to work fine.

 

[stev3n]

Have you tried a different cat 5/6 cable? Or maybe a different port on the APE? Highly unlikely, but do you thinking it could be the ethernet port on the iMac? When I run into problems with my internet connection, I disconnect my cable modem and router for about 5 minutes. Then I plug my cable modem back in and wait for all the lights to turn on. Then I plug my APE back in and everything usually works fine. If you're still having problems I would call your service provider and see if they can fix it for you.

 

[Jedi5]

Not sure what the problem was.
Let modem/router off for a while, turned back on and like magic... internet.
Took a few tries though.

 

[stev3n]

I'm glad you got it working.