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penter

macrumors 6502a
Original poster
Jun 15, 2006
600
29
Hey,
I have run into a problem after trying to set up my two-hour-old airport extreme. After realizing that i probably did something wrong in the setup process, I decided to start from scratch and disconnect the airport from the power outlet, reconnect and then try to set it up again.
The problem is that it didn't seem to fully turn on when i reconnected the airport to the power outlet. :confused: :confused: :confused:
At first the three lights turn on for a second and a half. Then the middle light turns on, followed by the right and left one. The tree lights last for half before they turn off, then nothing else happens!
My only guess is that after unplugging, I might not have waited long enough to plug it back in, resulting in a surge or something like that, idk.
I'm almost sure that I will be having to return it and get a new one, but i would love it if i didnt have to do this, so......

PLEEEEEZ HELP!!! has anyone experienced a similar problem?
 
You're saying that after the initial "power up" back and forth blinking, all three lights go out, right?

Try two things:

One, unplug it from the wall and let it sit for a few minutes to be sure. Then plug it back in, get out the manual, and do the "factory reset" procedure it outlines:

"To return the base station to the factory settings:
m Press and hold the reset button for five full seconds."

If after doing both of those things all three lights still go out a bit after you turn it on, that's I believe a sign of a hardware failure. It's highly unlikely it's anything you did unless you plugged it into a non-surge-protected outlet just before a major power surge (which you probably would have noticed because of other electronics getting screwed up). Probably just an "infant failure"/DOA--they happen sometimes. Just the way electronics go, and why almost everything comes with at least a 90 day warranty, to cover those out-of-box deaths.
 
penter said:
Hey,
I have run into a problem after trying to set up my two-hour-old airport extreme. After realizing that i probably did something wrong in the setup process, I decided to start from scratch and disconnect the airport from the power outlet, reconnect and then try to set it up again.
The problem is that it didn't seem to fully turn on when i reconnected the airport to the power outlet. :confused: :confused: :confused:
At first the three lights turn on for a second and a half. Then the middle light turns on, followed by the right and left one. The tree lights last for half before they turn off, then nothing else happens!
My only guess is that after unplugging, I might not have waited long enough to plug it back in, resulting in a surge or something like that, idk.
I'm almost sure that I will be having to return it and get a new one, but i would love it if i didnt have to do this, so......

PLEEEEEZ HELP!!! has anyone experienced a similar problem?


I think you should give apple a call, the same thing happen to me, and I got a new AE. good luck!
 
thnxs you guys for taking the time to read and respond. it seems there was a short circuit, but the problem's bee solved. i opted to return it and get a new one. it works like a beauty!:)
 
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