No wrist detection !

[Hegner]

I own the 42mm Sport Apple Watch (1.01)

While everything was fine on its first day of usage, things started to go wrong on day two. I noticed the following problems and believe, all of them might be related to one root cause: Apple Watch no longer recognizes it's on my wrist:

- Passcode unlock while on my wrist does not work. The Watch keeps locking.
- Stand time is consistently reported as zero, though I stand a lot.
- No notifications .

In time, I'm not convinced it's a hardware issue because I had two other watches(sold) that showed same problem.
I live in Brazil and here there's no support yet.
Thanks for any help.

 

[lg251]

Have you tried unpairing the watch? Sometimes unpair/pair does the trick to fix small glitches.

 

[Hegner]

Have you tried unpairing the watch? Sometimes unpair/pair does the trick to fix small glitches.

Yes,and so reseting watch & iphone among other tricks

 

[DeltaMac]

That's just on your wrist?
Do you have any tattoos on your wrist?
Have you tried your other wrist - or asked someone else to try out your watch?

 

[Hegner]

That's just on your wrist?
Do you have any tattoos on your wrist?
Have you tried your other wrist - or asked someone else to try out your watch?

No tattoos.
Yes, I tried with my girlfriend too and nothing! I have to turn off wrist detection to get notifications. The strange thing is that the two other watches I had showed same behaviour. Sensors seem dead. I'm very upset since there's no support yet here.

 

[rowdt1]

Do you have hairy arms?

 

[Hegner]

Do you have hairy arms?

No, I'm a little hair person. Remember that watch did not function on my girlfriend wrist too.

 

[Rok73]

No, I'm a little hair person. Remember that watch did not function on my girlfriend wrist too.

If you both aren't exactly Wookies, hairy arms shouldn't be a problem. After all I've seen in the "Show off your watch" thread...

 

[Mac2me]

For what it's worth here's two threads running under Apple Support Communities that seems to describe your problem, sounds like you are not alone. Might want to follow it.

https://discussions.apple.com/thread/7025141

https://discussions.apple.com/thread/7010401?start=45&tstart=0

Getting the impression from the second thread towards the end that it's an intermittent sensor issue. Do you have any way to get your problem logged with Apple and get the watch to them?