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jonat8

macrumors regular
Original poster
Dec 17, 2004
177
0
United Kingdom
Has anyone had a problem of not getting album artwork from songs downloaded from iTMS?

I bought some tracks last night but only got the artwork for some songs, and for some of the songs iTunes displayed just the "Drag album artwork here" where the album art should go.

I checked in the store and all those songs had artwork displayed in the album view page on the store, so I should get the artwork right?

It wasn't just one artist/album, it was several artists and albums, so it's weird! This is the UK Store by the way.

I have e-mailed iTMS support but wondered if anyone else had this problem before.

Thanks :)
 
Had that problem with the Lord of the Rings: Return of the King soundtrack. Customer service and I exchanged about 6 emails; no matter how many times they reauthorized the download, I didn't get the album art. Finally, they started to get a bit pissed at me and told me to just add the album art myself. (Which was provided by Amazon, I think.)

See if they can fix it on the first try; if not, I wouldn't waste too much time bugging customer service.
 
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