O2 Alcatel X230D dongle & Mac OSX 10.9.1

[jonesdw]

Hi there,

Has anyone had any luck connecting the Alcatel One Touch X230D dongle to a MacBook Pro with OSX 10.9.1? My 2011 MBP cannot even see the dongle when it is in the USB port, far less activate the connection software on it.

O2 support seem to think the two are already compatible, but I see on the packaging in which the dongle arrived that it says

"For Macs, you will need OSX 10.6 or 10.7 or 10.8"

No mention of 10.9, but I'm guessing that is simply because the dongle was produced prior to Mavericks being released. Any ideas?

Cheers,

 

[satcomer]

Did you check System Preferences->Network pane?

 

[jonesdw]

Good call - Network panel

Good call. Yes, it is present in the Network panel as an "HSPA Data Card", and it has all the correct settings for connecting via o2, but hitting "Connect" brings up the immediate error message "The communication device selected for your connection does not exist. Verify your settings and try reconnecting."