Of course my shipment is delayed, why wouldn't it be?

[Brandhaus]

My Dual 2.3 was supposed to ship out yesterday, but I recieved an email today saying it is now expected to ship the 9th, and I can cancel my order if I wish.

I have heard that people have called to cancel the order, and were then offered some sort of incentive to not cancel. Should I call to act like I want to cancel, and see if they offer me anything? If they don't, then I will just sound like an idiot since I really do not want to cancel

Thanks!

 

[Abstract]

Yeah sure, give it a go, and then make it sound like you're doing THEM a favour by keep it.

"(sigh) Okay okay, I'll just keep it then. (long sigh)"

 

[Brandhaus]

I dont' even know what to really say. Maybe something like "I really needed shipped by the 3rd, and was told it would be. Now I might have to purchase one locally."

 

[ScruffyTheMac]

Absolutely you should call. I just had this experience - my dual 2.7 was supposed to ship by 5/20; on 5/21 I got an email with a new date of 5/31. I called and never even had the chance to start complaining - they immediately knocked 5% off the price. And then they shipped it on 5/23.

 

[Brandhaus]

Well I called them, and they gave me free overnight shipping. I would have rather had 5% off, but oh well!