Office 2004 setup quitting in Tiger

[sprouticus]

Hey all... I'm trying to setup Office 2004 in Tiger, and when I click to accept the licence agreement, it just quits. No warning, no notice of it crashing or anything. It just disappears.

Any ideas as to why this is happening, and perhaps a fix for it? Thanks!

 

[mkrishnan]

Hey all... I'm trying to setup Office 2004 in Tiger, and when I click to accept the licence agreement, it just quits. No warning, no notice of it crashing or anything. It just disappears.

Any ideas as to why this is happening, and perhaps a fix for it? Thanks!

Are you upgrading from Panther with Office 04 installed on it, or do you have a test drive / demo copy of Office on your computer by any chance, and have you ever run it? If the latter, you *must* uninstall Office Test Drive if you've ever run it, before you can successfully install Office, AFAIK.

Also have you tried doing drag and drop installation?

 

[sprouticus]

I had test drive and ran it once, but i deleted the entire folder after the install was giving me trouble... crap.... i hope that didnt screw me up.

and yes, i tried the drag and drop, but when i boot word or anything, it goes straight to the licence agreement and then quits

 

[mkrishnan]

I had test drive and ran it once, but i deleted the entire folder after the install was giving me trouble... crap.... i hope that didnt screw me up.

and yes, i tried the drag and drop, but when i boot word or anything, it goes straight to the licence agreement and then quits

Try deleting the following files in your ~/library folder (that's the library folder in your home directory):

- any file in the preferences folder which starts with com.microsoft
- the Microsoft folder inside the preferences folder

And then try again.

 

[Nermal]

On the Office CD, in the Additional Tools folder, is an app called Remove Office. It might help.