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definitive

macrumors 68020
Original poster
Aug 4, 2008
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Just got an iMac yesterday. Today when I turned on the iTunes screen saver, the screen turned black, and wouldn't respond. I held the power button for several seconds until it turned off, and then turned it back on. Everything was ok until I went to configure the screen savers. As soon as I picked the first one, the preview screen turned gray, and the wheel started spinning. I used force quit on it, and tried loading a different screen saver, and same thing happened.

What's going on?
 
and where might i find that? sorry i'm new to mac os x. or are you talking about the applecare cd?

edit: i found through google a solution which seemed to work for me: unplug the system for 15 seconds, but still.. would like to know where this hardware test is located.
 
It's on one of the install discs that came with your machine. You should see a small "To use Apple Hardware Test..." notice on the disc (top right?).

thanks. i'll have to try it out tomorrow since i'm about to log off. my adobe apps are all running with spinning wheel now.

funny how a simple screensaver crashes, and the system goes kaput.
 
thanks. i'll have to try it out tomorrow since i'm about to log off. my adobe apps are all running with spinning wheel now.

funny how a simple screensaver crashes, and the system goes kaput.

sounds like hardware,

RAM or HDD maybe?
 
Where might I find these discs? I just bought my Macbook last week and I'm new also. Mine came with 2 discs [OSX install DVD and a Applications DVD].
 
I ran the extended tests and everything came back fine. I believe my hard drive is failing but its occasionally fine.
 
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