Hi,
Just received a new 16 Pro as an Express Device Replacement and set it up by ensuring my current phone was nearby and everything transferred over.
I then noticed that the App Folders inside "On my iPhone" in the Files app were not there. Are these meant to transfer over or not? I called Apple Support but couldn't get a solid answer.
Any suggestions how to move them to my new phone. One folder has a lot of TV episode video files so is rather large.
Just received a new 16 Pro as an Express Device Replacement and set it up by ensuring my current phone was nearby and everything transferred over.
I then noticed that the App Folders inside "On my iPhone" in the Files app were not there. Are these meant to transfer over or not? I called Apple Support but couldn't get a solid answer.
Any suggestions how to move them to my new phone. One folder has a lot of TV episode video files so is rather large.