HomePod One HomePod stuck on 12.4

[dannys1]

I've got two HomePods, one has updated to 13.2.1 - the other one claims 12.4 is the latest software.

Any ideas, anyone else?

 

[christian.terra]

Both of mine stuck on 12.4. no clue how to force it to update.

 

[dannys1]

Strangely the other one just updated on it's own. They're both no updated and added back together again as a Stereo pair - weird process.

 

[christian.terra]

Strangely the other one just updated on it's own. They're both no updated and added back together again as a Stereo pair - weird process.

both of mine still refuse to see the update. Not sure what else to do.

 

[cynics]

both of mine still refuse to see the update. Not sure what else to do.

You've tried to manually do it from the Home app I assume?

Unplug it and plug it back in if you haven't tried that. Might just need to wait a day or two. Apples pretty decent about not have a staggered launch for updates but I have seen it before.

 

[christian.terra]

You've tried to manually do it from the Home app I assume?

Unplug it and plug it back in if you haven't tried that. Might just need to wait a day or two. Apples pretty decent about not have a staggered launch for updates but I have seen it before.

Yes, if i try manually it tells me they are up to date. Last night one of them updated to 13.2.1 but the other is still stuck on 12.4. Hopefully it'll randomly update.

All previous homepod updates have showed up immediately, but I guess they wanted to stagger this one.

 

[Nigel Goodman]

With the initial 13.2.1 withdrawn update my stereo pair were listed as unresponsive in the Home app, although I could still play music and ask it things. I had read about the bricking problem so I just waited, eventually one of the pair updated itself. The other one would not. The only way I found this out was to unpair them and they I could see one was done and the other not. The only way I could fix it was to completely reset the unresponsive one. That was an adventure in itself. I nearly gave up ready to make an appointment at the Apple store. I persevered and eventually it reset and it could be setup again from scratch. Finally I recreated the pair and it all works again.

Talk about stressful!