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TimSS

macrumors member
Original poster
Nov 4, 2009
45
0
I moved the family from the PC world to a base 13" MBP a few months ago. I've been extremely satisfied with the change, but my wife has not. For some reason, whenever she's in Safari, the MBP locks up on her and she just gets the spinning beachball. She needs to log out of her account and log into mine to get things done. Shen never has more than a couple of tabs open, very few (if any) other apps, etc.

I've tried basic troubleshooting (i.e. making sure nothing else is open), but still being a Mac newbie, not sure where else to dig to see what processes are running that are slowing her down or what else could be causing this. My kids and I have no problems whatsoever in our use of the MBP.

I'm thinking about the easy upgrade of RAM to address this, but it just seems odd she's the only one having this problem. She only uses Safari, iTunes, and occassionally Word for Mac, so it's not like she's a power user using anything else. I've deleted her user account and recreated it, but this hasn't helped.

Any thoughts? Thanks in advance!
 
Beachball in safari

I had that for a while on my 2011 macbook pro as well as my 2008 mac mini. I ended up turning off extensions in safari preferences and that has helped me out a lot. Have not seen the beach ball at all recently.
 
Another input from me - I noticed the same thing, mostly in safari I believe but I also believe it happened when doing other things. I never paid attention to what I was doing when the beach ball came up, I just knew that I wasn't doing much (maybe iTunes and safari with a few tabs.. that's it) and it was VERY frustrating.

This helped me (at least I think so, it's been 2 days now with no signs) when previously I was getting it more times than I could count a day..

https://discussions.apple.com/message/12312095#12312095

I linked the first post, it describes what is happening (I didn't notice the noise), and if you go down maybe 2-3 you will see a google link to download the java file. I'm not sure what impact this would have on battery life, I can't imagine much. All I know is I haven't been frustrated in 2 days - it's worth a shot.
 

Well I don't know what application is causing it but usually beach balls occur when the system resources are being hogged by something.

You can diagnose this yourself by using the Activity Monitor utility.

Just look under CPU utilization, and MEM utlization and look for what's taking up most resources ... It might be an application that her profile has told to load on startup.
 
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