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TwoBytes

macrumors 68040
Original poster
Jun 2, 2008
3,293
2,330
I have an original homepod but it's dead Jim.

Does anyone know a place in the UK that services? Apple want £270 so it's cheaper to buy a new one


Thanks!
 
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We have four original HomePods here - two are still working as-new, but the other two will only work for a short period of time before they stop playing, or think they're playing but no sound comes out etc. I'll try mailing that guy in the UK unless anyone can suggest an alternative? I really don't want to admit defeat and just bin them, I think its also a bit poor of Apple to just wipe their hands of these given there seems to be a known issue with them.
 
I only spoke to him by mail and he was responsive.
My HomePods were repaired and paid-for on the 23rd and have not been able to get a tracking number or any response to emails since then, so not sure what’s going on.
 
How strange. Try reaching out from another email possibly.I hope you get them!
 
I've left a review on TrustPilot asking for him to get in touch - I see someone else has had to do this too. I'll update the review and here if/when I hear back from him.
 
I sent my OG HomePod to Dwight about a week ago and I haven’t heard anything from him yet despite Royal Mail tracking showing it’s delivered. There seems to be a fair few reviews out there that intimate he’s not the best at communicating but eventually comes through with the repair. Hoping that if I hold my nerve confirmation of the repair will come through soon! 😬
 
I sent my OG HomePod to Dwight about a week ago and I haven’t heard anything from him yet despite Royal Mail tracking showing it’s delivered. There seems to be a fair few reviews out there that intimate he’s not the best at communicating but eventually comes through with the repair. Hoping that if I hold my nerve confirmation of the repair will come through soon! 😬
Did you hear anything back from Dwight? I sent my HomePod to him a few weeks ago and haven't heard anything from him in weeks despite chasing.
 
Did you hear anything back from Dwight? I sent my HomePod to him a few weeks ago and haven't heard anything from him in weeks despite chasing.
Yes, he was fine in the end. The repair was perfect, but he could have done with a bit more regular communication. Stick with it, I’m sure it’ll be fine!
 
Yes, he was fine in the end. The repair was perfect, but he could have done with a bit more regular communication. Stick with it, I’m sure it’ll be fine!
Still nothing from him in 3 weeks. Not a single communication other than the automated emails when I placed the order. How long did he take to respond to you?
 
Still nothing from him in 3 weeks. Not a single communication other than the automated emails when I placed the order. How long did he take to respond to you?
It took about 2 weeks, but in that time I emailed him 3 times. After then he was in pretty good communication and he sorted the repair and posted it back to me within a few days.
 
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