My HomePods were repaired and paid-for on the 23rd and have not been able to get a tracking number or any response to emails since then, so not sure what’s going on.I only spoke to him by mail and he was responsive.
Did you hear anything back from Dwight? I sent my HomePod to him a few weeks ago and haven't heard anything from him in weeks despite chasing.I sent my OG HomePod to Dwight about a week ago and I haven’t heard anything from him yet despite Royal Mail tracking showing it’s delivered. There seems to be a fair few reviews out there that intimate he’s not the best at communicating but eventually comes through with the repair. Hoping that if I hold my nerve confirmation of the repair will come through soon! 😬
Yes, he was fine in the end. The repair was perfect, but he could have done with a bit more regular communication. Stick with it, I’m sure it’ll be fine!Did you hear anything back from Dwight? I sent my HomePod to him a few weeks ago and haven't heard anything from him in weeks despite chasing.
Still nothing from him in 3 weeks. Not a single communication other than the automated emails when I placed the order. How long did he take to respond to you?Yes, he was fine in the end. The repair was perfect, but he could have done with a bit more regular communication. Stick with it, I’m sure it’ll be fine!
It took about 2 weeks, but in that time I emailed him 3 times. After then he was in pretty good communication and he sorted the repair and posted it back to me within a few days.Still nothing from him in 3 weeks. Not a single communication other than the automated emails when I placed the order. How long did he take to respond to you?