Upgrading to ios 6 on iPhone 4S went very smoothly over the air. Took about an hour, perhaps less, perfectly good experience.
Upgrading my girlfriends iPad 2 went smoothly over the air as well.
Upgrading my girlfriends iPhone 4, however, is terrible.
Over the air update wont work. When I click Install Now after it downloaded, it momentarily says Verifying Update then says there was an error in the installation and gives me two options, Close or settings. Close leaves me on the same page, but Install Now is grayed out and cant be clicked. Settings leaves me on the same page but lets me click Install Now again, with the same results.
Turning off and on again, same results.
Reboot by holding both buttons until it shuts off, then restarting, same results.
Hooked it up to her PC, iTunes wanted to update itself, let that happen, then it recognized the new software available and took an hour or more downloading it. When I try to upgrade, it tells me the software was corrupted in the download, and starts to redownload. Second try, same error.
Shes frustrated because isnt Apple supposed to be all about the smoothness? I agree with her.
Here is my action plan, to try and solve this.
Backup her phone to her PC, then restore from backup. I hope this will get rid of the OTA download file stuck in the phone, letting me redownload OTA, hopefully with a file that works.
If that doesnt work, Im going to try to backup to her computer, and then see if I can upgrade the software from my Macbook, without losing all of her stuff
go to an Apple store on Saturday and see if they can make it work
Upgrading my girlfriends iPad 2 went smoothly over the air as well.
Upgrading my girlfriends iPhone 4, however, is terrible.
Over the air update wont work. When I click Install Now after it downloaded, it momentarily says Verifying Update then says there was an error in the installation and gives me two options, Close or settings. Close leaves me on the same page, but Install Now is grayed out and cant be clicked. Settings leaves me on the same page but lets me click Install Now again, with the same results.
Turning off and on again, same results.
Reboot by holding both buttons until it shuts off, then restarting, same results.
Hooked it up to her PC, iTunes wanted to update itself, let that happen, then it recognized the new software available and took an hour or more downloading it. When I try to upgrade, it tells me the software was corrupted in the download, and starts to redownload. Second try, same error.
Shes frustrated because isnt Apple supposed to be all about the smoothness? I agree with her.
Here is my action plan, to try and solve this.
Backup her phone to her PC, then restore from backup. I hope this will get rid of the OTA download file stuck in the phone, letting me redownload OTA, hopefully with a file that works.
If that doesnt work, Im going to try to backup to her computer, and then see if I can upgrade the software from my Macbook, without losing all of her stuff
go to an Apple store on Saturday and see if they can make it work