Hello
I'm working with a user where when he replies to specific emails, the From Field changes to someone other than himself. This seems to be very isolated to a specific email chain but I don't know what is causing it.
When he starts an email normally, the From field is listed as himself. Emails (for the most part) when he clicks reply or forward, the field field is listed as himself. For this one particular email thread, when he hits reply/forward, the From field changes to his assistant. The user was sent the email so the replies should come directly from him.
Is this a settings issue? For what its worth, I tried it out in Windows and it replies from him as a default. Thanks in advance.
I'm working with a user where when he replies to specific emails, the From Field changes to someone other than himself. This seems to be very isolated to a specific email chain but I don't know what is causing it.
When he starts an email normally, the From field is listed as himself. Emails (for the most part) when he clicks reply or forward, the field field is listed as himself. For this one particular email thread, when he hits reply/forward, the From field changes to his assistant. The user was sent the email so the replies should come directly from him.
Is this a settings issue? For what its worth, I tried it out in Windows and it replies from him as a default. Thanks in advance.