Paid $1800 for a machine that has a screen that goes black and the list goes..

[Krissypantz2828]

-Only 6 months old
-Screen occasionally goes black for no reason
-Reset the PRAM
-Does nothing when I log in from lock screen sometimes
-Feels slow, spinning color wheel from time to time
-Had to get keyboard replaced already

Im thinking I got a lemon, or Apple shouldn't be charging two grand for a device that doesn't work like it should.

 

[Spink10]

Honestly components fail - hopefully you have an Apple store near you or an Authorized Repair Service - its still under warranty. They will take care of you.

 

[GSPice]

Yeah apple should sell it for $200...

Seriously dude just get it repaired under warranty.

 

[Krissypantz2828]

Yah I kinda figured that this isn't how the macbook pro should be behaving. My friend has never had these issues and she's had hers for 3 years. Guess I'll be taking it in again.

Thanks.

 

[Spink10]

Again - what happened last time?

 

[MyMac1976]

Yeah apple should sell it for $200...

Seriously dude just get it repaired under warranty.

Because ya know forums are for complaining or anything she said she got a lemon. There are times helpful is better than snarky this is likely one of them.

 

[yabot]

Yeah apple should sell it for $200...

Seriously dude just get it repaired under warranty.

seriously dude, no need for the **** sarcasm.

 

[fratey]

Oh, that sounds just like any Mac I've used that has a spinning hard drive.

 

[GSPice]

Because ya know forums are for complaining or anything she said she got a lemon. There are times helpful is better than snarky this is likely one of them.

::thumbs up::

seriously dude, no need for the **** sarcasm.

Keep it on topic, bro. ::thumbs up::

Yah I kinda figured that this isn't how the macbook pro should be behaving. My friend has never had these issues and she's had hers for 3 years. Guess I'll be taking it in again.

Thanks.

Hopefully the problem will be resolved. I've had no issues with my iMac, but I've had friends with odd problems too. Good luck.

 

[Krissypantz2828]

Thanks guys I will take it in soon. Hope it doesn't take too long.

 

[old-wiz]

I have had 4 mac laptops and and iMac and 2 minis and none have ever had a hardware issue. Only once have I had a real software problem and that was when I got a software update got corupted and the system would no longer connect to the modem (that was in 2005).

If you have the same issue worked on by apple 3 times then you can often get a replacement machine.

Checking performance is arcane - you need to see what is installed, what's conected, etc. I've had a slowdown once or twice but was able to recover.

Statistically a certain percentage of new machines will have problems. If you sell 1 million machines and even only 2% have problems, that's still a lot of machines.

 

[Yahooligan]

I think the snarky comment was likely due to the OP's previous posts/threads, she has a history here and I'll leave it at that.

 

[Mac.User]

Yah I kinda figured that this isn't how the macbook pro should be behaving.

That isn't how ANY computer should behave.