HI all
I have a 2011 mac book pro, which has worked great for me unil around 6 months ago.
I tried to take a watermark out of the Microsoft word and the machine crashed and has not been the same since.
It now reacts to certain software which makes it close down
It sakes several attempts to start and one it starts it works for days / weeks without a problem (i now don't turn it off)
I have stopped all Plist autoruns also
over the last few days the problem has escalated and i now got the below message with a panic report???
from the forums i was infall guided to the graphics card - having taken a few step i dont think this is the issue
In the past i have upgraded to samsung 1TB ssd and 16M ram
from the below - any hints? i love the machine and i dont really want to replace
Gerry
I have a 2011 mac book pro, which has worked great for me unil around 6 months ago.
I tried to take a watermark out of the Microsoft word and the machine crashed and has not been the same since.
It now reacts to certain software which makes it close down
- WD software - now removed
- Photoshop
It sakes several attempts to start and one it starts it works for days / weeks without a problem (i now don't turn it off)
I have stopped all Plist autoruns also
over the last few days the problem has escalated and i now got the below message with a panic report???
from the forums i was infall guided to the graphics card - having taken a few step i dont think this is the issue
In the past i have upgraded to samsung 1TB ssd and 16M ram
from the below - any hints? i love the machine and i dont really want to replace
Gerry
Code:
Anonymous UUID: D0D06424-B6A4-15F3-63F3-C74733435D20
Thu Jun 11 22:24:23 2020
*** Panic Report ***
Machine-check capabilities: 0x0000000000000c09
family: 6 model: 42 stepping: 7 microcode: 47
signature: 0x206a7
Intel(R) Core(TM) i7-2635QM CPU @ 2.00GHz
9 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7f86075b15
IA32_MC3_MISC(0x40f): 0x000000000003ffff
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7f86075b15
IA32_MC3_MISC(0x40f): 0x000000000003ffff
Processor 2: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7f86d24888
IA32_MC3_MISC(0x40f): 0x000000000003ffff
Processor 3: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7f86d24888
IA32_MC3_MISC(0x40f): 0x000000000003ffff
Processor 4: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7f86075b15
IA32_MC3_MISC(0x40f): 0x000000000003ffff
Processor 5: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7f86075b15
IA32_MC3_MISC(0x40f): 0x000000000003ffff
Processor 6: IA32_MCG_STATUS: 0x0000000000000004
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7f856cf91e
IA32_MC3_MISC(0x40f): 0x000000000003ffff
Processor 7: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC3_STATUS(0x40d): 0xbe00000000800400
IA32_MC3_ADDR(0x40e): 0x00003f7f856cf91e
IA32_MC3_MISC(0x40f): 0x000000000003ffff
mp_kdp_enter(): 253, 1, 8 TIMED-OUT WAITING FOR NMI-ACK, PROCEEDING
panic(cpu 1 caller 0xffffff8003b891da): "Machine Check at 0xffffff7f86a27271, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000107158000, CR3: 0x000000000812f000, CR4: 0x00000000000626e0\n" "RAX: 0x0000000000000005, RBX: 0xffffff8023111e00, RCX: 0x00000000a0000000, RDX: 0x0000000000000000\n" "RSP: 0xffffff81e1598e00, RBP: 0xffffff81e1598e50, RSI: 0x0000000000000015, RDI: 0xffffff7f86a2eb90\n" "R8: 0x0000000000000012, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000\n" "R12: 0xffffff80236fc800, R13: 0xffffff80236fc908, R14: 0xffffff8004210c38, R15: 0xffffff8026c4ae60\n" "RFL: 0x0000000000000097, RIP: 0xffffff7f86a27271, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4570.71.73/osfmk/i386/trap_native.c:168
Backtrace (CPU 1), Frame : Return Address
0xffffff800394cb30 : 0xffffff8003a6ce56
0xffffff800394cb80 : 0xffffff8003b96434
0xffffff800394cbc0 : 0xffffff8003b88604
0xffffff800394cc30 : 0xffffff8003a1ee60
0xffffff800394cc50 : 0xffffff8003a6c8cc
0xffffff800394cd80 : 0xffffff8003a6c68c
0xffffff800394cde0 : 0xffffff8003b891da
0xffffff800394ced0 : 0xffffff8003a1f6df
0xffffff81e1598e50 : 0xffffff7f86a26cec
0xffffff81e1598e80 : 0xffffff7f86a264b5
0xffffff81e1598ee0 : 0xffffff7f86a160a9
0xffffff81e1598f10 : 0xffffff8003b78dbf
0xffffff81e1598f50 : 0xffffff8003b90373
0xffffff81e1598f70 : 0xffffff8003b87df4
0xffffff81e1598fd0 : 0xffffff8003a1f016
0xffffff91f07dbf10 : 0xffffff7f86f67b2b
0xffffff91f07dbf30 : 0xffffff8004098742
0xffffff91f07dbf70 : 0xffffff8004097d6c
0xffffff91f07dbfa0 : 0xffffff8003a1e557
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(220.50.1)[019EF903-793F-381A-955A-3EFC215C44F9]@0xffffff7f86a11000->0xffffff7f86a3afff
com.apple.driver.AppleAHCIPort(329.50.2)[312FA732-CA91-3180-8373-5BE2E893339F]@0xffffff7f86f60000->0xffffff7f86f73fff
dependency: com.apple.iokit.IOAHCIFamily(288)[50673EBC-47A0-329A-B58C-081A6EDF6BF4]@0xffffff7f861cf000
dependency: com.apple.iokit.IOPCIFamily(2.9)[FA4F25DF-5808-3E01-9E69-72D9BDE59FE9]@0xffffff7f84294000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
17G12034
Kernel version:
Darwin Kernel Version 17.7.0: Tue Feb 18 22:51:29 PST 2020; root:xnu-4570.71.73~1/RELEASE_X86_64
Kernel UUID: F9494C59-371A-38C9-BA91-8A8AA7582B96
Kernel slide: 0x0000000003800000
Kernel text base: 0xffffff8003a00000
__HIB text base: 0xffffff8003900000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 34998167519
last loaded kext at 9238790224: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f869a9000, size 36864)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.3d2
com.apple.driver.AGPM 110.23.37
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.ApplePolicyControl 3.20.18
com.apple.driver.AppleMikeyDriver 281.52
com.apple.driver.AppleHDAHardwareConfigDriver 281.52
com.apple.driver.AppleHDA 281.52
com.apple.driver.AppleGraphicsDevicePolicy 3.20.18
com.apple.AGDCPluginDisplayMetrics 3.20.18
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.driver.AppleHV 1
com.apple.kext.AMDLegacyFramebuffer 1.6.8
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AGDCBacklightControl 3.20.18
com.apple.iokit.IOBluetoothSerialManager 6.0.7f18
com.apple.kext.AMDRadeonX3000 1.6.8
com.apple.driver.AppleBacklight 170.12.6
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.4
com.apple.kext.AMD6000Controller 1.6.8
com.apple.driver.eficheck 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMCCSControl 1.5.5
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMuxControl 3.20.18
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleSMCLMU 211
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.iokit.IOBluetoothUSBDFU 6.0.7f18
com.apple.driver.AppleUSBTCKeyEventDriver 254
com.apple.driver.AppleUSBTCButtons 254
com.apple.driver.AppleUSBTCKeyboard 254
com.apple.driver.AppleIRController 353
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.filesystems.hfs.kext 407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.iokit.SCSITaskUserClient 404.30.3
com.apple.filesystems.apfs 748.51.0
com.apple.driver.AirPort.Brcm4331 800.21.30
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.3.1
com.apple.driver.AirPort.Brcm4360 1250.20.1a4
com.apple.driver.AppleFWOHCI 5.5.9
com.apple.driver.AppleAHCIPort 329.50.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 220.50.1
com.apple.nke.applicationfirewall 186
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 220.50.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 281.52
com.apple.kext.OSvKernDSPLib 526
com.apple.iokit.IOAVBFamily 683.1
com.apple.plugin.IOgPTPPlugin 680.15
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOAcceleratorFamily2 378.28
com.apple.iokit.IOSurface 211.15
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.kext.AMDSupport 1.6.8
com.apple.AppleGPUWrangler 3.20.18
com.apple.iokit.IONDRVSupport 519.21
com.apple.driver.AppleHDAController 281.52
com.apple.iokit.IOHDAFamily 281.52
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.20.18
com.apple.driver.AppleGraphicsControl 3.20.18
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.kext.AMDLegacySupport 1.6.8
com.apple.iokit.IOFireWireIP 2.2.9
com.apple.iokit.IOGraphicsFamily 519.23
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleThunderboltEDMSink 4.1.4
com.apple.driver.AppleThunderboltDPOutAdapter 5.5.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.7f18
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.7f18
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f18
com.apple.iokit.IOBluetoothFamily 6.0.7f18
com.apple.driver.AppleUSBMultitouch 262
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 404.30.3
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleThunderboltDPInAdapter 5.5.5
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleThunderboltNHI 4.7.3
com.apple.iokit.IOThunderboltFamily 6.7.10
com.apple.iokit.IOAHCISerialATAPI 267.50.1
com.apple.iokit.IOAHCIBlockStorage 301.40.2
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.7.2
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBUHCIPCI 1.2
com.apple.driver.usb.AppleUSBUHCI 1.2
com.apple.driver.usb.AppleUSBEHCIPCI 1.2
com.apple.driver.usb.AppleUSBEHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 480.60.3
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.70.3
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.70.2
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.3
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.3
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 680.15
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
EOF
System Profile:
Network Service: Wi-Fi, AirPort, en1
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
Boot Volume File System Type: apfs
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3038302E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3036352E4130304C4620
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
Serial ATA Device: Samsung SSD 860 EVO 1TB, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GS31N
Model: MacBookPro8,2, BootROM 87.0.0.0.0, 4 processors, Intel Core i7, 2 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.102.30)
Bluetooth: Version 6.0.7f18, 3 services, 27 devices, 1 incoming serial ports
Model: MacBookPro8,2, BootROM 87.0.0.0.0, 4 processors, Intel Core i7, 2 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3038302E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3036352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.102.30)
Bluetooth: Version 6.0.7f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 860 EVO 1TB, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
Last edited by a moderator:
