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SkiHound2

macrumors 6502
Original poster
Jul 15, 2018
458
377
I have the premium Paramount+ script. Subscription is through Paramount, not Apple, and accounts have never been linked. Live local TV works fine on a Roku hooked up to the same TV, iPad app, Safari on iMac, phone app, etc. The Paramount+ on Apple TV (this has occurred on both the newest 2022 model and a previous generation 4k Apple TV) will not see out local affiliate. I've uninstalled and re-installed the Paramount+ app. Unplugged and replugged the Apple TV. Restarted Apple TV via settings, and unless there is a setting someplace I can't find location services are turned on. Again, works fine on every other device but will not work on either of two Apple TVs. Anyone have a clue or suggestion?
 
and unless there is a setting someplace I can't find location services are turned on
Not sure if you're saying you can't find location services, or that it is turned on...

If the former, Location Services is under General -> Privacy. Make sure it's turned on, but also make sure that it is allowed for the Paramount+ app.
 
In General -> Privacy Location services is on. Under Tracking allow apps to ask to track is on, Paramount+ shows up as an app and allow is selected. Paramount+ does not appear under Apple TV Users, and it doesn't appear under Settings -> Apps. I can't find anything in the Paramount+ app itself that would be.

I opened settings in the Paramount+ app on the Roku and a Live TV section appears that appropriately identifies the local affiliate. That is completely absent in the Paramount+ app on either Apple TV.
 
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