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What part had failed when you took your MBP to Apple?

  • SuperDrive

    Votes: 10 20.0%
  • Hard Drive/SSD

    Votes: 27 54.0%
  • Screen

    Votes: 9 18.0%
  • Fans

    Votes: 5 10.0%
  • RAM

    Votes: 3 6.0%
  • Graphics card

    Votes: 10 20.0%
  • CPU

    Votes: 2 4.0%
  • Ports (USB, FireWire etc)

    Votes: 2 4.0%
  • Speaker/Microphone

    Votes: 2 4.0%
  • Other (specify below)

    Votes: 10 20.0%

  • Total voters
    50

cambookpro

macrumors 604
Original poster
Feb 3, 2010
7,237
3,400
United Kingdom
Hi,
Just thought it would be interesting to know what are the parts of the MBP most liable to go wrong. Vote in the poll above about what you've had to take your MBP to Apple for.
 
Last edited:
You didn't include "None" or "Battery" or "Keyboard" or "Display" or "Hinge".
 
LCD, Motherboard, SuperDrive, Hard Drive, Top Case, Keyboard, Battery, hinge and Trackpad. This is spread over a three year period, I believe it was somewhere around 12 repairs and three replacement computers.
 
My mid-09 17" had its Logic Board, LCD and hard drive all replaced. I got fed up with it so just sold it and have ordered a new 15" (should be here Wednesday!)
 
but that would be silly. When you have 'other' as an option, one would take that as a fault that hasn't already been mentioned. Surely 'None' is not a fault... or am I the only one thinking that?
Not to mention the fact that there are most likely more battery, keyboard and hinge issues than some of the other items on the list. Also, there are FAR more who would select None than any of the other items. This is an example of the type of survey that results in misleading conclusions being drawn.
 
If you're talking about failures, and not parts that get damaged or simply wear down (like the battery), then I can tell you from experience as a tech that the Hard Drive is by far the most likely part to fail. At many times, I've seen that half or more of the machines we were servicing were there for hard drive replacements. Very few were because of anything the user did to the computer.

jW
 
Not to mention the fact that there are most likely more battery, keyboard and hinge issues than some of the other items on the list. Also, there are FAR more who would select None than any of the other items. This is an example of the type of survey that results in misleading conclusions being drawn.

Okay, okay, okay, sheesh...

Just don't post if nothing has failed then. This is to find out what part fails most, not if your MBP does actually fail.
 
I am in and out of unibody MBP's multiple times a day. #1 part that dies consistently and constantly is the hard drive/sleep LED cable.

I actually have at least 5 on hand at any given moment so I can do the repair instantly. Not a pain in the ass repair either, but a really poor product and design.
 
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How the he'll is this fair when you group Hard Disk Drive with SSD?
 
I've had a bunch of operator failures that I didn't think a trip to Apple could resolve.
 
Hard Disk Drive (HDD). Google's study shows how quickly many of them fail.

With that said, I cannot speak to many of the cheaper netbooks, as I am used to the MBP and higher end PCs. I've heard cheaper plastic parts such as hinges tend to break more often, but many times people simply ignore those issues, where as massive hard drive failure cannot be overlooked.
 
For laptops, I only brought it in for a awkward smudge on the black bezel, probably a defect. It wasn't hit, no dents or scratches on the lid or on the glass, it just looks discolored and smudged.

For iPhones, I only brought it in for dust under the screen.

Beyond that, none of my parts failed.
 
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