PC sound card problem

[ScotRobson]

Hi all, sorry to post this here bt my mate is having a problem with her sound card in her PC lap top and was hoping someone would be able to help.

Her lap top is brand new so i would presume she has a sound card in it!? but when she tries to play music or watch movies she gets an error message - no sound card.

So does this simply mean there is no sound card or could be something wrong with the configuration?

Hope someone can help.

Many thanks
Scot

 

[edesignuk]

It means the drivers for the sound card probably aren't installed, go to the manufacturers website, download and install them.

 

[ScotRobson]

It means the drivers for the sound card probably aren't installed, go to the manufacturers website, download and install them.

Thanks edesign thats great,she is gonna give that a go this afternoon.

Many thanks
Scot

 

[hcuar]

It means the drivers for the sound card probably aren't installed, go to the manufacturers website, download and install them.

It's a laptop, I don't believe that the manufacter would ship their product with an image that doesn't include sound card drivers. I think it points to a defective soundcard. I'd call tech support. My guess is that you will need to send it in for replacement/repair.

 

[JOD8FY]

I had a somewhat similar problem with my PC desktop. I used a CD that came with my desktop that had all the drivers for the hardware installed on it to uninstall the soundcard driver, then re-install it. It worked great and everything went back to normal.

Good luck,
JOD8FY

 

[edesignuk]

It's a laptop, I don't believe that the manufacter would ship their product with an image that doesn't include sound card drivers. I think it points to a defective soundcard. I'd call tech support. My guess is that you will need to send it in for replacement/repair.

Maybe, but you should never assume a hardware fault without reinstalling drivers first. It's a simple thing to try, and often fixes these sorts of problems.

 

[mklos]

I'd just drop the PC in the trash and buy a Mac! Thats the easiest way to fix a PC problem(s)!!!!