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Ray&Paula

macrumors regular
Original poster
Feb 12, 2015
188
7
Just wanted to make everyone aware....... I sent back two Pegasus 3 R6 24TB Mac Symply editions over the past couple weeks. Both had Backplane Temperature warnings after 15 minutes with cooling fan ramping up to 2200 rpm. Spent several hours with Support along with computer access to my fully loaded 2016 15" MacBook Pro. In addition, a test was done "in house" on one of their Pegasus 3 R6 24TB which Promise tech's duplicated. Stated last week that a new Utility update is needed. When?? is anybody's guess. I sent back both units and may purchase another if/once Promise gets this issue fixed........ If anyone has this problem, I'm sure your cooling fan has been running high. If so, please report it. Check your Promise Utility for these Backplane warnings.

Current "Bad" Utility: SR3.0.2
Dated: 2017/05/11
Backplane Temp. Forum.png
 
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