iPhone 14 Pro People can't call me

[anitak1982]

People can't call me, the call will not even ring through. Sometimes I can't get calls to ring through to other people. At times I have been able to call through if I turn off wifi calling but this doesn't help people contacting me. I've called Verizon and Apple and I think it is fixed only for the situation to repeat. My only thought is could the fact I have bluetooth hearing aids be causing this? No one on our plan and we have 5 iphone 14s, is having this issue. I am so frustrated.

 

[Bigwaff]

My only thought is could the fact I have bluetooth hearing aids be causing this? No one on our plan and we have 5 iphone 14s, is having this issue. I am so frustrated.

If calls are not getting through (i.e. incoming calls do not appear in the Recents list in Phone app) then most likely not bluetooth hearing aids. You can always disconnect bluetooth devices to make sure. When WiFi Calling off, do you have strong signal? Is it all calls or just calls from specific people? If from specific people, perhaps you have inadvertently blocked them.

Block or avoid unwanted calls on iPhone

On iPhone, avoid unwanted calls by blocking specific numbers and sending unknown and spam callers directly to voicemail.

support.apple.com

 

[Apple_Robert]

What you described sounds like a SIM / carrier problem. However, for troubleshooting steps, I would try resetting the settings for the phone and if that doesn’t work, consider setting up as new and ask contacts to call you to test. If you still have the problem, tell Verizon you want a new SIM.